@TomNVIDIA I’ve noticed you are pretty responsive towards granting hours towards courses… I need my “self-paced” course extended - I have a ticket created but they keep giving me a run around in the chat - saying to create a ticket here https://nvidia.custhelp.com/ which I did ticket #241026-000487 10/26/2024 and chat said they would at least acknowledge in 24 hours… its been two days and still nothing – so I went back into chat asking for help again (as I was nearly finished with the course and want to finish it while I have the free time) and they said it would take a further 24-48 hours? Can you help me with this? Thanks.
Hi John,
Welcome to the forums! I was able to grant you eight hours for “Accelerating CUDA C++ Applications with Concurrent Streams”.
Let me know if you have any trouble accessing the course.
Best regards,
Tom
You’re awesome Tom!
@TomNVIDIA Hey Tom… one last issue - I completed the course and passed the assessment and when I go to progress to generate a certificate - there is no generate certificate option it just shows the results of the assessment… I have attached a screenshot.
Hi John,
You should be able to access your certificate from your course dashboard at My Learning | NVIDIA
Let me know if that is not the case.
Again, awesome Tom! Yes, it is there. You’ve resolved both my issues! Is there any way I can leave positive feedback about your efforts? I’ve seen that you speedily help many others as well.
Hi John,
Happy to hear! Your comments that you posted here is more than enough.
Thanks,
Tom