External monitor freezes when using dedicated GPU

@amrits could we get an update to this bugg? Havent heard anything from Nvidia since february and the bug is reproducible so some progress should have been made right ??

1 Like

Getting the same issue on an Acer Nitro 5 with intel i7 and RTX 4060. Thanks to all for this very informative thread. Any update on development, @amrits?

I donā€™t know if it helps anybody, but just in case a small and very ugly workaround so that I donā€™t have to plug the monitor in and out every time it freezes. Iā€™m happy for any suggestions for improvements, especially a less energy consuming way to detect if the monitor is frozen. You likely need to adjust the output port.

export __NV_PRIME_RENDER_OFFLOAD=1;
export __GLX_VENDOR_LIBRARY_NAME=nvidia;

exec 3< <(glxgears)

while true
do
    sleep 6
    if read -t 0 -N 0  <&3
    then
        while read -t 0 -N 0  <&3
        do
            read <&3
        done
        echo "everything ok"
    else
        echo "freeze detected, resetting"
        xrandr --output DP-1-0 -r 30
        xrandr --output DP-1-0 -r 60
    fi
done
3 Likes

6.10.3, i9-13900HX - RTX 4080 Max-Q

This issue is driving me crazy and prevents me from working.
I had to roll back to 555 for now

Yes: Screen freezes at random intervals with RTX 4060 Max-Q / Mobile, multiple driver versions tested - #5 by mirao

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Iā€™ve just tried 560.35.03 and they have exactly the same freezes in glxgears/vkcube resizing test. There are freezes with both NVidia proprietary and MIT/GPL kernel modules. In all cases Iā€™ve got very high CPU load along with freezes. After some intensive vkcube resizing external monitor totally stuck and Iā€™ve got following results with sysprof:

As you can see, the main cause of high CPU load (and possibly freezes) is NVidia IOCTL handler somewhere in the deep of proprietary kernel module. Why? I donā€™t know. :-(

Sysprof report for frozen MIT/GPL kernel module setup:

Again, itā€™s NVidiaā€™s module IOCTL handler.

NVidia, whatā€™s wrong with your modules?

2 Likes

I am also experiencing a critical freeze on my 2 external monitors.
Whenever I launch a training with the nvidia GPU the 2 monitor displays freeze.
I tried driver 535 and 550 and they both have this problem.

I am on ubuntu 22.04 and also canā€™t reboot the normal way. I have to interrupt the system manually. Trying to reboot normally just freezes the internal display.

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Experiencing the same, Im on,
OS: Ubuntu 24.04.1 LTS x86_64
Host: Katana 17 B13VGK REV:1.0
CPU: 13th Gen Intel i9-13900H (20)
GPU: NVIDIA GeForce RTX 4070 Max-Q
Nvidia Driver - 535.183.01

Same issue with freeze when on external monitor(s) with one on HDMI and one on USB-c to HDMI,
I did an experiment where my friend was on a teams call with me screen sharing, and the freeze happened, sound was active, mic worked, cam worked, but even my friend saw that my display was frozen, yet still streaming.

I did not find any fix yet, went through alot of forums, looks like people are having the same issue but they are describing it in different way.

Another thing i agree on to reproduce the freeze is high intensity workload, I get the freeze when im running IDEs and YT along with netflix on the side.

@amrits Please give us constant updates, as this is really affecting way lotta people than just in this thread.

3 Likes

Oh, no, I forgot to celebrate 1-year birthday of this threadā€¦

Dear bug report, I hope Nvidia gods have not forsaken you, and wish you some love from Nvidia support this yearā€¦ or at lease a confirmation that someone is working on itā€¦

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Gonna come here regularly and start opening more tickets around.

Letā€™s see how long they can delay a fix.

2 Likes

Well, they reproduced the issue in January External monitor freezes when using dedicated GPU - #141 by amrits and last time confirmed they working on it in February this year External monitor freezes when using dedicated GPU - #152 by amrits, so spamming tickets is unnecessary at this pointā€¦ Iā€™m just begging for some feedback, to confirm that they didnā€™t give up in favor of other ā€œmore importantā€ issuesā€¦

Also, I want to remind (External monitor freezes when using dedicated GPU - #125 by ursom), that my GTX1660Ti has no freezes with 515.105.01 driver on debian-12/xfce-4.18 (or repo driver 510 for Ubuntu) so they broke it ā€œrecentlyā€ā€¦

2 Likes

From this experience Iā€™ve learn that: Unless they open-sourced their drivers completely, I probably wonā€™t be purchasing another NVIDIA.

Linux makes up for its small market size by using open source development to ensure security and stability. A business like NVIDIA can clearly afford to lose customers like us and still have stocks go to the moon, so Iā€™m not going to take the risk again and buy an NVIDIA product that doesnā€™t sit (or want to be) part of the open source space.