# Fail in installing onnxruntime

**URL:** <https://forums.developer.nvidia.com/t/fail-in-installing-onnxruntime/274510>\
**Category:** Jetson AGX Orin\
**Tags:** onnx\
**Created:** [November 30, 2023, 7:25am UTC](https://forums.developer.nvidia.com/t/fail-in-installing-onnxruntime/274510 "2023-11-30T07:25:20Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![henglei.hu](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@henglei.hu](https://forums.developer.nvidia.com/u/henglei.hu)\
**Post date:** [November 30, 2023, 7:25am UTC](https://forums.developer.nvidia.com/t/fail-in-installing-onnxruntime/274510/1 "2023-11-30T07:25:20Z")

</div>

Hi,  
my jetpack is Version: 5.1.1-b56 and Linux R35 (release), REVISION: 3.1.  
python version is 3.8.10, pip version is 23.3.1 for python3.8

then i fallow url:  
[Jetson Zoo - eLinux.org](https://elinux.org/Jetson_Zoo#OpenCV)

download and then pip install onnxruntime\_gpu-1.15.1-cp38-cp38m-linux\_aarch64.whl,

there is error:  
ERROR: onnxruntime\_gpu-1.15.1-cp38-cp38m-linux\_aarch64.whl is not a supported wheel on this platform.

please help to look.

---

<div class="post-metadata">

**Author:** ![AastaLLL](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/aastalll/32/14043_2.png) [@AastaLLL](https://forums.developer.nvidia.com/u/AastaLLL)\
**Post date:** [November 30, 2023, 9:09am UTC](https://forums.developer.nvidia.com/t/fail-in-installing-onnxruntime/274510/3 "2023-11-30T09:09:33Z")

</div>

Hi,

Would you mind testing the onnxruntime 1.16.0?

Thanks.

---

<div class="post-metadata">

**Author:** ![henglei.hu](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@henglei.hu](https://forums.developer.nvidia.com/u/henglei.hu)\
**Post date:** [November 30, 2023, 9:14am UTC](https://forums.developer.nvidia.com/t/fail-in-installing-onnxruntime/274510/4 "2023-11-30T09:14:17Z")

</div>

Thanks for a help,  
but still met error.

 ![image](https://global.discourse-cdn.com/nvidia/original/4X/c/4/3/c43e2e17268ec63d2c4f9fe976ddc06fcbfa2b36.png)

---

<div class="post-metadata">

**Author:** ![AastaLLL](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/aastalll/32/14043_2.png) [@AastaLLL](https://forums.developer.nvidia.com/u/AastaLLL)\
**Post date:** [December 4, 2023, 7:55am UTC](https://forums.developer.nvidia.com/t/fail-in-installing-onnxruntime/274510/5 "2023-12-04T07:55:20Z")

</div>

Hi,

Thanks for testing.

We are checking this issue internally.  
Will update more info with you later.

---

<div class="post-metadata">

**Author:** ![AastaLLL](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/aastalll/32/14043_2.png) [@AastaLLL](https://forums.developer.nvidia.com/u/AastaLLL)\
**Post date:** [December 6, 2023, 5:23am UTC](https://forums.developer.nvidia.com/t/fail-in-installing-onnxruntime/274510/6 "2023-12-06T05:23:02Z")

</div>

Hi,

We can install the wheel package without issue.

Please note the package is built for the Jetson device with an aarch64 architecture.  
It cannot be used on a desktop device, usually an x86 machine.

Thanks.

---

<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/system/32/68080_2.png) [@system](https://forums.developer.nvidia.com/u/system)\
**Post date:** [January 2, 2024, 6:34am UTC](https://forums.developer.nvidia.com/t/fail-in-installing-onnxruntime/274510/8 "2024-01-02T06:34:48Z")

</div>

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.