Failed to flash drive orin 6.0.4

We recently reflash 6.0.4 drive sdk using instructions in [DRIVE_OS_6.0.4.0_Debian_Package_Installation_Guide_NVONLINE.pdf].
After we executing the command:
tools/flashtools/bootburn/bootburn.py -b p3710-10-a01 -B qspi
we get the following errors:

[bootburnTegra-A]: [CheckFuseForAuthentication(803)] : Target Authentication State : SHA-2
[bootburnTegra-A]: [GenAdbSerialNum(576)] : ADB serial number is 8S2TQKFH8000008G20I0
[bootburnTegra-A]: [CheckForDeviceType(901)] : Detected ES production device type
*** in targetConfig, s_BrickOnTCFFlashingFail not found in board_config ***
*** in targetConfig, s_BrickOnFirmwareFlashingFail not found in board_config ***
*** in targetConfig, s_BrickOnFirmwareFlashingFail not found in board_config ***
[bootburnTegra-A]: creating and flashing coldboot images
[bootburnTegra-A]: [Boot_Create_Flash_Coldboot(613)] : Creating & Flashing images
[bootburnTegra-A]: Creating rcm-flash images
[bootburnTegra-A]: [Boot_Create_Flash_Coldboot(616)] : flashingCFG :: /home/l4-1804/drivesdk6/drive-foundation/tools/flashtools/flashing_kernel/flashing_configs/t23x/quickboot_flashing.cfgself.targetConfig.p_OutDirPath :: /home/l4-1804/drivesdk6/drive-foundation/tools/flashtools/bootburn_t23x_py/__temp_t234/Tegra-A-dba4ded162d
[bootburnTegra-A]: [GenerateImage(2411)] : Generating Flashing-RCM Images
[bootburnTegra-A]: [Boot_Create_Flash_Coldboot(620)] : Generating cold boot flash-images
[bootburnTegra-A]: [GenerateImage(2430)] : Generating Flash Images for chain A, this may take a few minutes
[bootburnTegra-A]: [GenerateImage(2430)] : Generating Flash Images for chain B, this may take a few minutes
[bootburnTegra-A]: [GenerateImage(2430)] : Generating Flash Images for chain C, this may take a few minutes
[bootburnTegra-A]: [Boot_Create_Flash_Coldboot(624)] : Booting Flashing Kernel
[bootburnTegra-A]: [BootRCM_FPGA(531)] : BootRCM_FPGA - rcm-flash
[bootburnTegra-A]: [executeShellCommand(164)] : shell command – sudo -E /home/l4-1804/drivesdk6/drive-foundation/tools/flashtools/flash/tegrarcm_v2 --instance /dev/bus/usb/003/011 --download bct_br ./APbct_BR_zerosign.bct failed
[bootburnTegra-A]: [executeShellCommand(166)] : Output: Sending bct_br
ERROR: might be timeout in USB write.

[bootburnTegra-A]: [executeShellCommand(168)] : Return code: 3
[bootburnTegra-A]: [sendRcmCommand(767)] : Unable to execute tegrarcm command – sudo -E /home/l4-1804/drivesdk6/drive-foundation/tools/flashtools/flash/tegrarcm_v2 --instance /dev/bus/usb/003/011 --download bct_br ./APbct_BR_zerosign.bct
command line used was:
[‘tools/flashtools/bootburn/bootburn.py’, ‘-b’, ‘p3710-10-a01’, ‘-B’, ‘qspi’]

TEGRARCM – Unable to execute command

Exception 43 raised in bootburn_active
Traceback (most recent call last):
File “/home/l4-1804/drivesdk6/drive-foundation/tools/flashtools/bootburn/…/bootburn_t23x_py/bootburn.py”, line 156, in bootburn_active
bootburnOrin.Boot_Create_Flash_Coldboot()
File “/home/l4-1804/drivesdk6/drive-foundation/tools/flashtools/bootburn/…/bootburn_t23x_py/bootburn_orin.py”, line 625, in Boot_Create_Flash_Coldboot
self.BootRCM_FPGA(“rcm-flash”, self.targetConfig.p_OutDirPath)
File “/home/l4-1804/drivesdk6/drive-foundation/tools/flashtools/bootburn/…/bootburn_t23x_py/bootburn_orin.py”, line 550, in BootRCM_FPGA
self.BootMb2Applet(l_Operation, binaryLocation)
File “/home/l4-1804/drivesdk6/drive-foundation/tools/flashtools/bootburn/…/bootburn_t23x_py/bootburn_orin.py”, line 397, in BootMb2Applet
self.sendRcmCommand("–download bct_br " + brbct)
File “/home/l4-1804/drivesdk6/drive-foundation/tools/flashtools/bootburn/…/bootburn_t23x_py/bootburn_lib.py”, line 768, in sendRcmCommand
AbnormalTermination(“TEGRARCM – Unable to execute command”, nverror.NvError_TegraRcmError)
File “/home/l4-1804/drivesdk6/drive-foundation/tools/flashtools/bootburn/…/bootburn_t23x_py/flashtools_nverror.py”, line 249, in AbnormalTermination
raise OSError(errorCode)
OSError: 43
[bootburnTegra-A]: [updateFindBoardData(353)] : Connected Board Name details ::
returning to directory /home/l4-1804/drivesdk6/drive-foundation
Cleaning up …
Cleaning temp dir

So can someone help us, thankyou!!!

Dear cusomter,

Please file NvBug and contact your NVIDIA representative for further support.

Thanks

Hi @ying.chen7

Please check if the requirements in “System Requirements” section in “NVIDIA DRIVE OS 6.0.4 Debian Package Installation Guide for NVONLINE” document are met on your side. Thanks.

Our situation was that the error occurs on a virtual machine , but when we use a real linux machine, this error was disappeared.

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