# Firmware Load Error for 8265

**URL:** <https://forums.developer.nvidia.com/t/firmware-load-error-for-8265/109569>\
**Category:** Jetson Nano\
**Created:** [December 24, 2019, 11:05pm UTC](https://forums.developer.nvidia.com/t/firmware-load-error-for-8265/109569 "2019-12-24T23:05:48Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![briansandy37](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@briansandy37](https://forums.developer.nvidia.com/u/briansandy37)\
**Post date:** [December 24, 2019, 11:05pm UTC](https://forums.developer.nvidia.com/t/firmware-load-error-for-8265/109569/1 "2019-12-24T23:05:48Z")

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I recently installed the Intel Dual Band Wireless-Ac 8265 board and when I boot up I get the following error;  
“Direct firmware load for iwlwifi-8625-25.ucode failed with error -2” followed by “Falling back to user helper”.  
After the Nano boots it does connect to the Wifi but I notice a significant hit on performance.  
Any help to resolve this would be greatly appreciated.

Thank You and Merry Christmas!! Brian Mc.

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**Author:** ![alanz](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/alanz/32/14043_2.png) [@alanz](https://forums.developer.nvidia.com/u/alanz)\
**Post date:** [December 25, 2019, 1:16am UTC](https://forums.developer.nvidia.com/t/firmware-load-error-for-8265/109569/2 "2019-12-25T01:16:23Z")

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Hi, briansandy37

Is there an antena attached? Any log or performance data could be shared?

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**Author:** ![briansandy37](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@briansandy37](https://forums.developer.nvidia.com/u/briansandy37)\
**Post date:** [December 26, 2019, 3:38pm UTC](https://forums.developer.nvidia.com/t/firmware-load-error-for-8265/109569/3 "2019-12-26T15:38:05Z")

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The antenna is attached. What date would be useful and I will retreive.

Thank you again!!

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**Author:** ![alanz](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/alanz/32/14043_2.png) [@alanz](https://forums.developer.nvidia.com/u/alanz)\
**Post date:** [January 3, 2020, 6:06am UTC](https://forums.developer.nvidia.com/t/firmware-load-error-for-8265/109569/4 "2020-01-03T06:06:03Z")

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> [@](#):
>
> I recently installed the Intel Dual Band Wireless-Ac 8265 board and when I boot up I get the following error;  
> “Direct firmware load for iwlwifi-8625-25.ucode failed with error -2” followed by “Falling back to user helper”.  
> After the Nano boots it does connect to the Wifi but I notice a significant hit on performance.

So you are able to connect to the wifi, but got performance issue right?

Could you share the test you did and the log you captured?