Hi there,
We have tried to install Tomcat and License Server software on a local bare metal. It works for pbrun germline.
But it fails on an Azure VM using the same installation way. The error message is below:
...
[PB Info 2022-Jul-29 18:08:13] ------------------------------------------------------------------------------
[PB Info 2022-Jul-29 18:08:13] || Parabricks accelerated Genomics Pipeline ||
[PB Info 2022-Jul-29 18:08:13] || Version 3.8.0-1.ampere ||
[PB Info 2022-Jul-29 18:08:13] || GPU-BWA mem, Sorting Phase-I ||
[PB Info 2022-Jul-29 18:08:13] || Contact: Parabricks-Support@nvidia.com ||
[PB Info 2022-Jul-29 18:08:13] ------------------------------------------------------------------------------
[PB Warning 2022-Jul-29 18:08:14][FlexeraClient.cpp:606] Error: failed server communication: err 0x74000008 sys 0x1f7: [1,7df,3,0[74000008,1f7,110001d0]] Generic communications error.
[1,7df,3,0[75000005,503,300101ab]] An HTTP error was returned from the server. HTTP response code said error (503)
For technical support visit https://docs.nvidia.com/clara/parabricks/3.8.0/index.html#how-to-get-help
Exiting...
[PB Warning 2022-Jul-29 18:08:16][FlexeraClient.cpp:606] Error: failed server communication: err 0x74000008 sys 0x1f7: [1,7df,3,0[74000008,1f7,110001d0]] Generic communications error.
[1,7df,3,0[75000005,503,300101ab]] An HTTP error was returned from the server. HTTP response code said error (503)
Could not run fq2bam as part of germline pipeline
Exiting pbrun ...
Fri Jul 29 18:08:16 CST 2022
end_time: 1659089296
But it works for pbrun licenseinfo
# pbrun licenseinfo
Please visit https://docs.nvidia.com/clara/#parabricks for detailed documentation
sh: 1: /parabricks/resources/scrapeFlexeraUsagePage.py: not found
[PB Info 2022-Jul-29 18:24:22] ------------------------------------------------------------------------------------------
[PB Info 2022-Jul-29 18:24:22] License Information
[PB Info 2022-Jul-29 18:24:22] ------------------------------------------------------------------------------------------
[PB Info 2022-Jul-29 18:24:22] License type: Flexera <---
[PB Info 2022-Jul-29 18:24:22] Server connected: No
[PB Info 2022-Jul-29 18:24:22] ------------------------------------------------------------------------------------------
[PB Info 2022-Jul-29 18:24:22] BWA https://github.com/lh3/bwa/blob/Apache2/LICENSE.txt
[PB Info 2022-Jul-29 18:24:22] GATK https://github.com/broadinstitute/gatk/blob/master/LICENSE.TXT
[PB Info 2022-Jul-29 18:24:22] Deepvariant https://github.com/google/deepvariant/blob/r1.3/LICENSE
[PB Info 2022-Jul-29 18:24:22] HTSLIB https://github.com/samtools/htslib/blob/develop/LICENSE
[PB Info 2022-Jul-29 18:24:22] Samtools https://github.com/samtools/samtools/blob/develop/LICENSE
[PB Info 2022-Jul-29 18:24:22] BCFtools https://github.com/samtools/bcftools/blob/develop/LICENSE
[PB Info 2022-Jul-29 18:24:22] CNVKIT https://github.com/etal/cnvkit/blob/master/LICENSE
[PB Info 2022-Jul-29 18:24:22] SomaticSniper https://github.com/genome/somatic-sniper/blob/v1.0.5.0/README.md
[PB Info 2022-Jul-29 18:24:22] Star https://github.com/alexdobin/STAR/blob/master/LICENSE
[PB Info 2022-Jul-29 18:24:22] Star-fusion https://github.com/STAR-Fusion/STAR-Fusion/blob/master/LICENSE
[PB Info 2022-Jul-29 18:24:22] Tcmalloc https://github.com/google/tcmalloc/blob/master/LICENSE
[PB Info 2022-Jul-29 18:24:22] Glnexus https://github.com/dnanexus-rnd/GLnexus/blob/main/LICENSE
[PB Info 2022-Jul-29 18:24:22] Strelka https://github.com/Illumina/strelka/blob/v2.9.x/LICENSE.txt
[PB Info 2022-Jul-29 18:24:22] Manta https://github.com/Illumina/manta/blob/master/LICENSE.txt
[PB Info 2022-Jul-29 18:24:22] Smoove https://github.com/brentp/smoove/blob/master/LICENSE
[PB Info 2022-Jul-29 18:24:22] Muse https://github.com/danielfan/MuSE/blob/master/LICENSE
[PB Info 2022-Jul-29 18:24:22] ISA-L https://github.com/intel/isa-l/blob/master/LICENSE
[PB Info 2022-Jul-29 18:24:22] VCFAnno https://github.com/brentp/vcfanno/blob/master/LICENSE
[PB Info 2022-Jul-29 18:24:22] Lofreq https://github.com/CSB5/lofreq/blob/master/LICENSE
[PB Info 2022-Jul-29 18:24:22] Kallisto https://pachterlab.github.io/kallisto/download.html
[PB Info 2022-Jul-29 18:24:22] ExpansionHunter https://github.com/Illumina/ExpansionHunter/blob/master/LICENSE.txt
[PB Info 2022-Jul-29 18:24:22] Arriba https://github.com/suhrig/arriba/blob/master/LICENSE
[PB Info 2022-Jul-29 18:24:22] fgbio https://github.com/fulcrumgenomics/fgbio/blob/master/LICENSE
[PB Info 2022-Jul-29 18:24:22] ------------------------------------------------------------------------------------------
Could you help to check what is causing it?
screenshots
NVIDIA LICENSING
Tomcat Server
Flexera LS
Azure VM / Networking
config.txt
Keywords
Flexera software, Flexera License Server, Flexera LS, http error, 50