GDPR ERROR: certificate has expired

Hello guys:
I am new to Omniverse, after download Omniverse Launcher on my windows10 , I got these error logs in my launcher.log, I really need your help,thank you.

[2022-04-17 20:20:25.306] [info] Omniverse Launcher 1.5.2 (production)
[2022-04-17 20:20:25.310] [info] Argv: C:\Users\ouyang\AppData\Local\Programs\omniverse-launcher\NVIDIA Omniverse Launcher.exe
[2022-04-17 20:20:25.381] [debug] Reset current installer.
[2022-04-17 20:20:25.438] [error] (node:12172) electron: The default of contextIsolation is deprecated and will be changing from false to true in a future release of Electron. See xxx for more information
[2022-04-17 20:20:25.634] [info] Requesting the feature list for en…
[2022-04-17 20:20:25.658] [info] Logged in.
[2022-04-17 20:20:25.701] [info] Running production web server.
[2022-04-17 20:20:25.704] [info] HTTP endpoints listening at http://localhost:33480
[2022-04-17 20:20:26.581] [info] Failed to get GDPR, retrying in 2.5 seconds…
[2022-04-17 20:20:26.583] [info] Failed to get EULA, retrying in 2.5 seconds…
[2022-04-17 20:20:27.010] [info] Failed to get EULA, retrying in 2.5 seconds…
[2022-04-17 20:20:27.275] [info] Prompting user about untrusted certificate for https://messages.launcher.omniverse.nvidia.com (net::ERR_CERT_DATE_INVALID)…

[2022-04-17 20:20:30.131] [info] Failed to get GDPR, retrying in 2.5 seconds…
[2022-04-17 20:20:30.151] [info] Failed to get EULA, retrying in 2.5 seconds…
[2022-04-17 20:20:30.318] [info] Failed to get EULA, retrying in 2.5 seconds…
[2022-04-17 20:20:33.441] [error] FetchError: request to https://messages.launcher.omniverse.nvidia.com/en/gdpr.json failed, reason: certificate has expired
at ClientRequest. (C:\Users\ouyang\AppData\Local\Programs\omniverse-launcher\resources\app.asar\dist\main.js:38:29211)
at ClientRequest.emit (events.js:315:20)
at TLSSocket.socketErrorListener (_http_client.js:426:9)
at TLSSocket.emit (events.js:315:20)
at emitErrorNT (internal/streams/destroy.js:92:8)
at emitErrorAndCloseNT (internal/streams/destroy.js:60:3)
at processTicksAndRejections (internal/process/task_queues.js:84:21)

Thanks @ouyangshixiong - we are investigating here and will update this thread shortly.

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Cheers,
Edmar

P.S. The Omniverse documentation site has more info and links to all tutorial videos (under the “Learning and Feedback” category on left nav bar): Omniverse Platform Overview — Omniverse Developer documentation

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PLEASE NOTE: If you are reporting a bug/issue, please provide OS, GPU, GPU Driver, the version of the app, and full log file (if applicable). For crashes, please zip and provide a link to your logs → C:\Users\ [YOUR NAME] \ .nvidia-omniverse\logs

1 Like

This has been resolved…please let us know if you still have this issue. Thank you again!

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