Genesys GL3523 - no usb3.0 hub

We change the Realtek RTS5411 usb hub to Genesys Logic GL3523, only usb 2.0 hub is shown, the usb 3.0 hub does not appear by lsusb.
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

I compare the dmesg log, the message “tegra-xusb 3610000.xhci: Upgrade port 0 to USB3.0” appears before Realtek hub probed.
[ 1.815445] tegra-xusb 3610000.xhci: Upgrade port 0 to USB3.0
[ 2.185956] usb 1-2: New USB device found, idVendor=0bda, idProduct=5489 (USB2.0 hub)
[ 2.330445] usb 2-3: New USB device found, idVendor=0bda, idProduct=0489 (USB3.0 hub)

But Genesys hub is probed after the message.
[ 2.160619] usb 1-2: New USB device found, idVendor=05e3, idProduct=0610
[ 5.984261] tegra-xusb 3610000.xhci: Upgrade port 0 to USB3.0

Does it cause the Genesys USB3.0 not been probed ?
Or other reason causes the issue ?
Any suggestion will be appreciated.

0_log_usbhub_Realtek.txt (74.5 KB)
1_log_usbhub_Genesys.txt (69.7 KB)

Sorry for the late response, is this still an issue to sipport?

Thanks

Sorry to take your time, HW engineer found TX and RX of USB3 are reversed.
After reworking TX and RX, the Genesys USB 3.0 can be saw, thanks.