Get stuck in the uboot screen

After running for a while of our Orin NX board, 1 piece would become slower and slower, and even for a long time (as shown in the following picture and log). After cross-validation with other machines, it was determined that this phenomenon is related to the CPU module. I would like to ask if anyone else has reported the same situation? Can this situation be analyzed for assistance?


stopOnBootloader.txt (3.1 MB)
黑屏log.txt (13.3 MB)

No there is no one ever reported this issue. Also, your extlinux.conf seems corrupted.

[17/04/25 - 13:51:59:746] OpenAndReadUntrustedFileToBuffer: Failed to open boot\extlinux\extlinux.conf: No
[17/04/25 - 13:51:59:761] 
[17/04/25 - 13:51:59:761] t Found
[17/04/25 - 13:51:59:761] 
[17/04/25 - 13:51:59:777] ProcessExtLinuxConfig:sds Failed to Authenticate boot\extlinux\extlinux.conf (No
[17/04/25 - 13:51:59:793] 

Hi Wayne:
customer has done more than 80 times power on and off, found 3times stuck, 1:stucked on boot load . 2&3: was blank screen, the is any suggestion for this ? has done ABA test, the failure go with the module.

Hi @rico.deng ,

Did you only reproduce only by doing reboot? Or there is anything running to trigger this error?

Yes, we are doing the power on test under -20°

Hi @rico.deng

不知道用中文討論會不會有效率一點. 我想請問的事情你們這個測試就只需要一直reboot就會發生, 還是有跑什麼特別的測試?

另外, 如果不在低溫跑會不會發生?

是的 只做了reboot测试发现的这个问题,还没有跑其他测试,常温测试了没有类似情况

能請你把Orin NX放入Devkit然後在常溫做這個測試嗎?

不确定客户是否有Devkit 我确认下,自己的底板常温下没有问题的,怀疑这个模块某个元器件低温性能不达标

Hi @rico.deng

其實從你的error log來看. 目前壞掉的部分是UEFI在開機過程找不到extlinux.conf.

這東西是從external storage上讀過來的. 所以你也可以比對一下是不是NVMe 或是客戶其他開機的硬碟在低溫下會有問題.

Hi Wayne:

     有对换过SSD和Orin NX模块做交叉验证,问题是跟着模块走,所以怀疑模块有问题,这个能申请做FA分析么

ok. Please RMA this module.

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