GuestOS start menu is bugged or broken

Hey we have a VDI envrionment with TESLA M10, on one of the guest os a user tells us the start menu is broken.
the users says whenenver he clicks the start menu a big blue warning sign comes up that says "a error has occured"

apprently an error has occured eith the NVDisplay.container.exe, im scared to uninstall the driver and something happening to the virtual machine lol

has anybody encountered this error before and knows any good fixes?

kind regards