I tried to pip install cuopt-sh-client but it failed. Error message:
The installation of cuopt-sh-client for version 25.5.1 failed.
This is a special placeholder package which downloads a real wheel package
from https://pypi.nvidia.com/. If https://pypi.nvidia.com/ is not reachable, we
cannot download the real wheel file to install.
You might try installing this package via
```
$ pip install --extra-index-url https://pypi.nvidia.com/ cuopt-sh-client
```
Hello,
We’re currently experiencing a technical issue affecting the download and installation of several packages. Our team is actively working to resolve this, but we don’t have an estimated timeframe yet. Please try again later—we’ll update this form as soon as the issue is resolved.
Thank You,
cuOpt Team
strong text
Hi @yyyxxxzzz,
We have fixed the issue - you should now be able to install the package without issue. Please let us know if you’re still running into problems.
Thanks for your patience!
Sophie
1 Like
Thank you. I tried but it still didn’t work.
Hi @yyyxxxzzz,
Please can you share the full error output?
Please also try the full install command, given in the cuOpt docs:
pip install --extra-index-url=https://pypi.nvidia.com cuopt-server-cu12==25.5.* cuopt-sh-client==25.5.* nvidia-cuda-runtime-cu12==12.8.* --force-reinstall
Let us know the outcome,
Thanks!
Sophie