Help! Audio2Face 2023.2.0, 1.1, 1.0 not launching

I’ve noticed similar discussions on this topic, and it appears that no resolution has been found over the years. Despite attempts such as a clean install and utilizing cleanup tools, the issue persists without a solution, unfortunately.

Specs:
Windows 10 - i9, SLI 2X 3090rtx 128GB RAM. Driver version: 552.22 (latest as of today).

Audio2Face Versions tested:
2023.2.0
2023.1.1
2023.1.0

Error when running from .bat file:
“Code Execution cannot proceed because carb.dll was not found. Reinstalling the program may fix this problem.”

Cmd error:
2024-05-08 16:55:03 [16,151ms] [Error] [asyncio] Task exception was never retrieved
future: <Task finished name=‘Task-21’ coro=<TimelineToolbar.__viewport_ready() done, defined at c:/users/X/appdata/local/ov/pkg/audio2face-2023.2.0/extscache/omni.anim.window.timeline-105.11.14+105.1.ub3f/omni/anim/window/timeline/scripts/timeline_toolbar.py:106> exception=AttributeError(“‘NoneType’ object has no attribute ‘width’”)>
Traceback (most recent call last):
File “c:/users/X/appdata/local/ov/pkg/audio2face-2023.2.0/extscache/omni.anim.window.timeline-105.11.14+105.1.ub3f/omni/anim/window/timeline/scripts/timeline_toolbar.py”, line 117, in __viewport_ready
self._show(self.MENU_PATH, show)
File “c:/users/X/appdata/local/ov/pkg/audio2face-2023.2.0/extscache/omni.anim.window.timeline-105.11.14+105.1.ub3f/omni/anim/window/timeline/scripts/timeline_toolbar.py”, line 132, in _show
self._last_width = self._docked_window.width
AttributeError: ‘NoneType’ object has no attribute ‘width’
[16.336s] app ready

Any advice or insights from others would be greatly appreciated at this point.

@vtrixval i am just another user and saw your post in the other thread. have you tried any of the 2022 versions? and just out of curiosity, has there been any hardware update? perhaps you could upload the most recent .log in its entirety, it may help the devs/mods look into the cause. you can find the .log in the following directory:

  • Windows - %userprofile%\.nvidia-omniverse\logs\Kit\Audio2Face
  • Linux - ~\.nvidia-omniverse\logs\Kit\Audio2Face

Let’s get complete logs and a VIDEO of the exact issue. This is very unusual.