I have a problem with my micro sd card slot. It is broken in some way that it no longer retains the card. I am looking to get warranty service.
I have sat through the live chat queue to the point that I have been kicked from it 3 times today
It offers me the ability to request an email response. The problem is that whenever I try to log into a support account, create a new support account, or log in through google. The login fails, and it fails to create a new account.
I see there is a number I can call, which I haven’t tried yet.
Other than that though, is there another way to reach them?
Yes I read this, that is how I ended up sitting in a queue for several hours today only to be kicked from the queue several times with no response from anyone.
Hi @djhnsn043, sorry about that - we are reaching out to the Customer Service team on your behalf for an update on the next action. They will be in touch.