Intel 8265NGW Not Working

I got my nano last week, went through the installation successfully, I installed an intel 8265NGW, I can see a few modules in lsmod that were not there until I installed the card, but all of them are BTxxxx (btintel, btusb, etc) no wifi (wpasupplicant is installed), is any package installation required to make this card work ? (I thought it was supported OOB in Ubuntu 18.x)

Hi, ausiliom

Could you share some information about your card?
Normally when you flashed the Image from Jetpack websit, you can use intel 8265NGW without any extra work.

jetbot@jetbot:~$ ifconfig
eth0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 192.168.0.172  netmask 255.255.255.0  broadcast 192.168.0.255
        inet6 fe80::e07:2a7a:ce82:cba  prefixlen 64  scopeid 0x20<link>
        ether 00:04:4b:e3:f8:61  txqueuelen 1000  (Ethernet)
        RX packets 61  bytes 12647 (12.6 KB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 151  bytes 19076 (19.0 KB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
        device interrupt 148  base 0xe000  

l4tbr0: flags=4099<UP,BROADCAST,MULTICAST>  mtu 1500
        inet 192.168.55.1  netmask 255.255.255.0  broadcast 192.168.55.255
        inet6 fe80::2021:39ff:fed7:3df3  prefixlen 64  scopeid 0x20<link>
        inet6 fe80::1  prefixlen 128  scopeid 0x20<link>
        ether 72:b5:f7:73:b7:5d  txqueuelen 1000  (Ethernet)
        RX packets 0  bytes 0 (0.0 B)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 10  bytes 864 (864.0 B)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

lo: flags=73<UP,LOOPBACK,RUNNING>  mtu 65536
        inet 127.0.0.1  netmask 255.0.0.0
        inet6 ::1  prefixlen 128  scopeid 0x10<host>
        loop  txqueuelen 1  (Local Loopback)
        RX packets 226  bytes 17294 (17.2 KB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 226  bytes 17294 (17.2 KB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

rndis0: flags=4099<UP,BROADCAST,MULTICAST>  mtu 1500
        ether 72:b5:f7:73:b7:5d  txqueuelen 1000  (Ethernet)
        RX packets 0  bytes 0 (0.0 B)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 0  bytes 0 (0.0 B)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

usb0: flags=4099<UP,BROADCAST,MULTICAST>  mtu 1500
        ether 72:b5:f7:73:b7:5f  txqueuelen 1000  (Ethernet)
        RX packets 0  bytes 0 (0.0 B)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 0  bytes 0 (0.0 B)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

wlan0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 192.168.0.102  netmask 255.255.255.0  broadcast 192.168.0.255
        inet6 fe80::c671:a3c7:3755:3d31  prefixlen 64  scopeid 0x20<link>
        ether 44:03:2c:7c:4e:3f  txqueuelen 1000  (Ethernet)
        RX packets 77  bytes 8302 (8.3 KB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 46  bytes 7425 (7.4 KB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

jetbot@jetbot:~$ lspci
00:01.0 PCI bridge: NVIDIA Corporation Device 0fae (rev a1)
00:02.0 PCI bridge: NVIDIA Corporation Device 0faf (rev a1)
01:00.0 Network controller: Intel Corporation Wireless 8265 / 8275 (rev 78)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
jetbot@jetbot:~$ lsusb
Bus 002 Device 002: ID 0bda:0411 Realtek Semiconductor Corp. 
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2b Intel Corp. 
Bus 001 Device 002: ID 0bda:5411 Realtek Semiconductor Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
jetbot@jetbot:~$ 
jetbot@jetbot:~$ 
jetbot@jetbot:~$ lsmod
Module                  Size  Used by
fuse                  103841  3
bnep                   16562  2
btusb                  40149  0
btrtl                   7318  1 btusb
btbcm                   8808  1 btusb
btintel                10771  1 btusb
iwlmvm                368205  0
mac80211              719792  1 iwlmvm
iwlwifi               167043  1 iwlmvm
nvs                    54527  0
cfg80211              589351  3 iwlmvm,iwlwifi,mac80211
nvgpu                1555053  18
bluedroid_pm           13912  0
ip_tables              19441  0
x_tables               28951  1 ip_tables
jetbot@jetbot:~$

Thanks for the reply, sorry I did not add much detail earlier I was not at home with the Nano.

So, my intel is labeled exactly as yours, 8265NG, but…

mrqbit@Jetson:~$ lspci
00:01.0 PCI bridge: NVIDIA Corporation Device 0fae (rev a1)
00:02.0 PCI bridge: NVIDIA Corporation Device 0faf (rev a1)
01:00.0 Network controller: Intel Corporation Wireless-AC 9260 (rev 29)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)

and here is the output of lsmod

mrqbit@Jetson:~$ lsmod
Module Size Used by
bnep 16562 2
fuse 103841 3
btusb 40149 0
btrtl 7318 1 btusb
btbcm 8808 1 btusb
btintel 10771 1 btusb
nvs 54527 0
nvgpu 1555053 33
bluedroid_pm 13912 0
ip_tables 19441 0
x_tables 28951 1 ip_tables

I find it quite odd, if this is indeed a 9260 I expect it will be a kernel patching nightmare

So, kindly check the chip or the Image you are working on.
To have a quick verification, you can try to flash the image from https://developer.nvidia.com/embedded/dlc/jetson-nano-dev-kit-sd-card-image to see if the chip is fake or the kernel is odd.

I have the same issue, I installed a Intel AC 8265 on my Xavier developer kit. The wifi works but the hotspot doesnt. When I boot up the system the following messages pop up.

cp: not working through dangling symlink ‘etc/resolv.conf’
cgroup: vgroup2: unknown option ‘nsdelgrate’
iwlwifi 0003:01:00.0: Direct firmaware load for iwlwifi-8265-26.ucode failed with error -2
iwlwifi 0003:01:00.0:: Falling back to user helper
using random self ethernet address
using random host ethernet address
random: crng init done
random: 7 unradnom warning(s) missed due to ratelimiting
using random self ethernet address
using random host ethernet address
iwlwifi 0003:01:00.0: Direct firmaware load for iwlwifi-8265-25.ucode failed with error -2
iwlwifi 0003:01:00.0:: Falling back to user helper
iwlwifi 0003:01:00.0: Direct firmaware load for iwlwifi-8265-24.ucode failed with error -2
iwlwifi 0003:01:00.0:: Falling back to user helper
iwlwifi 0003:01:00.0: Direct firmaware load for iwlwifi-8265-23.ucode failed with error -2
iwlwifi 0003:01:00.0:: Falling back to user helper
thermal_zone8: failed to read out thermal zone (-5)

I have the same error ^. Were you able to resolve that @rakeenrouf?