My Ubuntu is freezing (not responding, nothing including mouse/keyboard and desktop shows old time). It happens once/twice a week. The computer is not subjected to heavy load. Instead it is freezing with just a text editor open as well. I have not figured out the actual culprit, though but the logs contain the following error messages:
- Kernel Log
$ dmesg -T ... ... ... [Fri May 19 13:50:42 2023] ACPI Error: Aborting method \_SB.PC00.PEG1.PEGP._DSM due to previous error (AE_ALREADY_EXISTS) (20220331/psparse-529) [Fri May 19 13:50:42 2023] ACPI BIOS Error (bug): Failure creating named object [\_SB.PC00.PEG1.PEGP._DSM.USRG], AE_ALREADY_EXISTS (20220331/dsfield-184) [Fri May 19 13:50:42 2023] ACPI Error: AE_ALREADY_EXISTS, CreateBufferField failure (20220331/dswload2-477) [Fri May 19 13:50:42 2023] No Local Variables are initialized for Method [_DSM] [Fri May 19 13:50:42 2023] Initialized Arguments for Method [_DSM]: (4 arguments defined for method invocation) [Fri May 19 13:50:42 2023] Arg0: 00000000ed5b63f3 <Obj> Buffer(16) 75 0B A5 D4 C7 65 F7 46 [Fri May 19 13:50:42 2023] Arg1: 000000009f563d37 <Obj> Integer 0000000000000102 [Fri May 19 13:50:42 2023] Arg2: 00000000aa83d0d2 <Obj> Integer 0000000000000010 [Fri May 19 13:50:42 2023] Arg3: 00000000e5707ac8 <Obj> Buffer(4) 00 00 50 4F ... ... ... - Sys Log
$ grep -i error /var/log//syslog.1 Jun 18 01:48:49 asus google-chrome.desktop[5778]: [5771:5802:0618/014849.027835:ERROR:connection_factory_impl.cc(471)] ConnectionHandler failed with net error: -2 Jun 18 02:26:57 asus systemd[1]: Starting Process error reports when automatic reporting is enabled... Jun 18 02:26:57 asus whoopsie-upload-all[199055]: ERROR: whoopsie.path is not enabled Jun 18 02:26:57 asus systemd[1]: Failed to start Process error reports when automatic reporting is enabled. Jun 18 05:27:03 asus systemd[1]: Starting Process error reports when automatic reporting is enabled... Jun 18 17:27:56 asus systemd[1]: Failed to start Process error reports when automatic reporting is enabled. Jun 18 18:51:30 asus gnome-shell[2414]: JS ERROR: Failed to initialize fprintd service: Gio.IOErrorEnum: GDBus.Error:net.reactivated.Fprint.Error.NoSuchDevice: No devices available#012asyncCallback@resource:///org/gnome/gjs/modules/core/overrides/Gio.js:114:23 Jun 18 19:24:04 asus google-chrome.desktop[5778]: [5817:5824:0618/192404.953353:ERROR:ssl_client_socket_impl.cc(978)] handshake failed; returned -1, SSL error code 1, net_error -200 Jun 18 19:24:14 asus google-chrome.desktop[5778]: [5817:5824:0618/192414.020800:ERROR:ssl_client_socket_impl.cc(978)] handshake failed; returned -1, SSL error code 1, net_error -200 Jun 18 19:24:22 asus google-chrome.desktop[5778]: [5771:5797:0618/192422.543421:ERROR:cert_issuer_source_aia.cc(34)] Error parsing cert retrieved from AIA (as DER): Jun 18 19:24:22 asus google-chrome.desktop[5778]: ERROR: Couldn't read tbsCertificate as SEQUENCE Jun 18 19:24:22 asus google-chrome.desktop[5778]: ERROR: Failed parsing Certificate ... Jun 18 22:18:21 asus systemd[1]: Stopped Process error reports when automatic reporting is enabled (timer based). Jun 19 09:13:16 asus systemd[1]: Started Process error reports when automatic reporting is enabled (timer based). Jun 19 09:13:16 asus kernel: [ 0.683569] RAS: Correctable Errors collector initialized. Jun 19 09:13:16 asus systemd[1]: Starting Process error reports when automatic reporting is enabled... Jun 19 09:13:16 asus whoopsie-upload-all[1192]: ERROR: whoopsie.path is not enabled Jun 19 09:13:16 asus systemd[1]: Failed to start Process error reports when automatic reporting is enabled. Jun 19 09:13:16 asus systemd-xdg-autostart-generator[1353]: Not generating service for XDG autostart app-xiccd@autostart.service, error parsing Exec= line: No such file or directory Jun 19 09:13:16 asus /usr/libexec/gdm-x-session[1380]: #011(WW) warning, (EE) error, (NI) not implemented, (??) unknown. Jun 19 09:13:16 asus kernel: [ 3.916389] ACPI BIOS Error (bug): Failure creating named object [\_SB.PC00.PEG1.PEGP._DSM.USRG], AE_ALREADY_EXISTS (20220331/dsfield-184) Jun 19 09:13:16 asus kernel: [ 3.916394] ACPI Error: AE_ALREADY_EXISTS, CreateBufferField failure (20220331/dswload2-477) Jun 19 09:13:16 asus kernel: [ 3.916408] ACPI Error: Aborting method \_SB.PC00.PEG1.PEGP._DSM due to previous error (AE_ALREADY_EXISTS) (20220331/psparse-529) Jun 19 09:13:16 asus kernel: [ 3.916522] ACPI BIOS Error (bug): Failure creating named object [\_SB.PC00.PEG1.PEGP._DSM.USRG], AE_ALREADY_EXISTS (20220331/dsfield-184) Jun 19 09:13:16 asus kernel: [ 3.916524] ACPI Error: AE_ALREADY_EXISTS, CreateBufferField failure (20220331/dswload2-477)
Based on the Google search, the AE_ALREADY_EXISTS error is reported in the case of an old graphics driver. However, I am using new drivers in my Ubuntu. Please see below:
-
NVIDIA utility
$ nvidia-smi Wed Jun 28 21:32:12 2023 +-----------------------------------------------------------------------------+ | NVIDIA-SMI 515.65.01 Driver Version: 515.65.01 CUDA Version: 11.7 | |-------------------------------+----------------------+----------------------+ | GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC | | Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. | | | | MIG M. | |===============================+======================+======================| | 0 NVIDIA GeForce ... On | 00000000:01:00.0 On | N/A | | 0% 44C P8 28W / 350W | 1098MiB / 24576MiB | 10% Default | | | | N/A | +-------------------------------+----------------------+----------------------+ +-----------------------------------------------------------------------------+ | Processes: | | GPU GI CI PID Type Process name GPU Memory | | ID ID Usage | |=============================================================================| | 0 N/A N/A 2128 G /usr/lib/xorg/Xorg 322MiB | | 0 N/A N/A 2262 G /usr/bin/gnome-shell 105MiB | | 0 N/A N/A 3795 C+G ...014929417265448424,262144 620MiB | | 0 N/A N/A 6567 G ...RendererForSitePerProcess 46MiB | +-----------------------------------------------------------------------------+ -
Cuda compiler
$ nvcc --version nvcc: NVIDIA (R) Cuda compiler driver Copyright (c) 2005-2022 NVIDIA Corporation Built on Wed_Jun__8_16:49:14_PDT_2022 Cuda compilation tools, release 11.7, V11.7.99 Build cuda_11.7.r11.7/compiler.31442593_0 -
GPU name
$ nvidia-smi --query-gpu=name --format=csv,noheader NVIDIA GeForce RTX 3090
Surprisingly, the OS is using PREEMPT_DYNAMIC instead of SMP . However, I did not perform any kernel customization. Thus I expect it to be the default in Ubuntu, i.e., SMP . See below, please:
-
Kernel info
$ uname -a Linux asus 5.19.0-45-generic #46~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Wed Jun 7 15:06:04 UTC 20 x86_64 x86_64 x86_64 GNU/Linux -
OS info
$ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 22.04.2 LTS Release: 22.04 Codename: jammy -
GCC info
$ gcc --version gcc (Ubuntu 11.3.0-1ubuntu1~22.04.1) 11.3.0 Copyright (C) 2021 Free Software Foundation, Inc. This is free software; see the source for copying conditions. There is NO warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
I am looking for suggestions to prevent my Ubuntu from freezing. I am wondering if the PREEMPT_DYNAMIC setting could be the cause of the issue. The question is cross-posted at askubuntu.com. My apologies for the inconvenience.