Isaac Sim 5.1.0 crashes shortly after startup on Windows Server 2025 with RTX Pro 6000 Blackwell

Omniverse Isaac Sim
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1

Hi,

I tested Isaac Sim 5.1.0 on a new RTX VM and I can reproduce a crash shortly after startup.

Setup:

  • Isaac Sim version: 5.1.0

  • OS: Windows Server 2025 Datacenter

  • GPU: NVIDIA RTX Pro 6000 Blackwell, 48 GB VRAM

  • Driver: 595.97

  • Access: RDP

  • VM environment

What works:

  • RDP access works

  • login works

  • GPU is detected correctly in nvidia-smi

  • Isaac Sim Compatibility Check passes

  • Isaac Sim installs successfully

  • Isaac Sim opens a window

Problem:

  • Isaac Sim crashes shortly after startup

What I already tested:

  • clear_caches

  • warmup

Both were executed, but the behavior stays the same.

Crash log:
The crash ends in these components:

  • rtx.scenedb.plugin.dll

  • carb.scenerenderer-rtx.plugin.dll

  • omni.hydra.rtx.plugin.dll

From the log tail:

  • [Fatal] [carb.crashreporter-breakpad.plugin] 000: rtx.scenedb.plugin.dll!...

  • [Fatal] [carb.crashreporter-breakpad.plugin] 006: carb.scenerenderer-rtx.plugin.dll!...

  • [Fatal] [carb.crashreporter-breakpad.plugin] 009: omni.hydra.rtx.plugin.dll!...

Question:
Has anyone seen this behavior on Windows Server 2025 or on an RTX Pro 6000 Blackwell setup?
Is there a known issue or a recommended next step to debug this?

I can also provide screenshots of:

  • nvidia-smi

  • compatibility check result

  • crash window

Thanks.

3

Hi,

I’ve got similar issue when I run the official docker container with Isaac Sim 5.1.0 (Ubuntu 24 on host). After running bash isaac_sim.sh it launches a window but when in console it says [18.894s] app ready a new window about a crash pops up.

I think it is related to the 595 drivers, because everything was running perfectly fine on the same computer before I updated the drivers.

4

Thanks for the detailed report and crash logs— this matches a known issue with the 595.xx driver branch (your 595.97) on Blackwell GPUs like the RTX Pro 6000, causing rtx.scenedb.plugin.dll failures during RTX rendering startup.

Please downgrade to the validated 580.88 driver recommended on Isaac Sim Requirements — Isaac Sim Documentation.

An internal ticket (6037337) has been tracking docs improvements— including direct links to recommended versions.

Check the “Related” section below for other cases that were fixed this way.

5

With the upcoming 6.0 GA release, the Isaac Sim installation requirements page will links the listed driver versions directly to the corresponding NVIDIA driver download pages. FYI.

6

Hi @elyas.marko — thanks for the detailed report, and to czajka.m.marcin for the corroborating data point! To confirm: this crash is caused by a known incompatibility between the 595.xx driver branch and Blackwell GPUs. The immediate fix is to downgrade to driver 580.88 (Windows) as listed on the Isaac Sim requirements page. We’ve also improved the documentation so that driver version strings will link directly to the corresponding NVIDIA driver download pages — this update will ship with Isaac Sim 6.0 GA. If you run into further issues, please open a new topic and reference this one: Isaac Sim 5.1.0 crashes shortly after startup on Windows Server 2025 with RTX Pro 6000 Blackwell. Thanks again!