Important: Isaac Sim support
Note: For Isaac Sim support, the community is gradually transitioning from this forum to the Isaac Sim GitHub repository so that questions and issues can be tracked, searched, and resolved more efficiently in one place. Whenever possible, please create a GitHub Discussion or Issue there instead of starting a new forum topic.
Note: For any Isaac Lab topics, please submit your topic to its GitHub repo ( GitHub - isaac-sim/IsaacLab: Unified framework for robot learning built on NVIDIA Isaac Sim · GitHub ) following the instructions provided on Isaac Lab’s Contributing Guidelines ( Contribution Guidelines — Isaac Lab Documentation ).
Please provide all relevant details below before submitting your post. This will help the community provide more accurate and timely assistance. After submitting, you can check the appropriate boxes. Remember, you can always edit your post later to include additional information if needed.
6.0.0
5.1.0
5.0.0
4.5.0
4.2.0
4.1.0
4.0.0
4.5.0
2023.1.1
2023.1.0-hotfix.1
Other (please specify):
Operating System
Ubuntu 24.04
Ubuntu 22.04
Ubuntu 20.04
Windows 11
Windows 10
Other (please specify):
GPU Information
- Model: RTX 5080
- Driver Version: Studio Driver 610.62
Topic Description
Detailed Description
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Issue: Isaac Sim crashes on startup with a white window.
Details:
• Customer is new to Isaac Sim and installed it locally on PC
• GPU: GeForce RTX 5080
• Crash occurs while opening the GUI; window stays white and then a crash report opens
• Customer tried multiple older driver versions for the RTX 5080
• NVIDIA App is installed
• Debug Mode was enabled in NVIDIA App
• Customer launched Isaac Sim with .\isaac-sim.bat --/persistent/isaac/asset_root/default=“C:/isaacsim_assets/Assets/Isaac/6.0”
• Customer was asked to test without the custom asset_root argument
• SignalRGB was closed for testing
• Issue occurs only with Isaac Sim, not other GPU-heavy applications
• Customer followed crash-dump guidance, but no .dmp file was generated
• Isaac Sim does not appear in Task Manager when launched and left on the error screen
Steps to Reproduce
- Start Isaac Simwith: .\isaac-sim.bat --/persistent/isaac/asset_root/default=“C:/isaacsim_assets/Assets/Isaac/6.0”
Error Messages
Crashed
Screenshots or Videos
Additional I
nformation
What I’ve Tried
Couple of old driver versions.
Related Issues
(If you’re aware of any related issues or forum posts, please link them here) None
Additional Context
(Add any other context about the problem here)













