Isacc error messages

We are using Isaac SDK 2021.1.
And we’ve got these erross with Sick Sensor and Carter Robot.

Sick error messages

====================================================================================================
|                            Isaac application terminated unexpectedly                             |
====================================================================================================
#01 external/com_nvidia_isaac_engine/engine/alice/tools/main(+0x6ccba) [0x55ca8951acba]
#02 external/com_nvidia_isaac_engine/engine/alice/tools/main(+0xe4130) [0x55ca89592130]
#03 external/com_nvidia_isaac_engine/engine/alice/tools/main(+0xe44a0) [0x55ca895924a0]
#04 /lib/x86_64-linux-gnu/libpthread.so.0(+0x12980) [0x7f583ec55980]
#05 sick::cola2::Cola2Session::getSessionID() const /home/synaps-ki/.cache/bazel/_bazel_synaps-ki/75e02f31c264fa40aee99080978dd855/execroot/com_nvidia_isaac_sdk/bazel-out/k8-opt/bin/packages/sick/apps/sick_safetyscanner_test.runfiles/com_nvidia_isaac_sdk//packages/sick/libsick_module.so(_ZNK4sick5cola212Cola2Session12getSessionIDEv+0x1) [0x7f583d8760a1]
#06 sick::cola2::Command::Command(sick::cola2::Cola2Session&, unsigned short, unsigned short) /home/synaps-ki/.cache/bazel/_bazel_synaps-ki/75e02f31c264fa40aee99080978dd855/execroot/com_nvidia_isaac_sdk/bazel-out/k8-opt/bin/packages/sick/apps/sick_safetyscanner_test.runfiles/com_nvidia_isaac_sdk//packages/sick/libsick_module.so(_ZN4sick5cola27CommandC2ERNS0_12Cola2SessionEtt+0x7c) [0x7f583d8786bc]
#07 sick::cola2::VariableCommand::VariableCommand(sick::cola2::Cola2Session&, unsigned short const&) /home/synaps-ki/.cache/bazel/_bazel_synaps-ki/75e02f31c264fa40aee99080978dd855/execroot/com_nvidia_isaac_sdk/bazel-out/k8-opt/bin/packages/sick/apps/sick_safetyscanner_test.runfiles/com_nvidia_isaac_sdk//packages/sick/libsick_module.so(_ZN4sick5cola215VariableCommandC1ERNS0_12Cola2SessionERKt+0x1c) [0x7f583d87fa7c]
#08 sick::cola2::TypeCodeVariableCommand::TypeCodeVariableCommand(sick::cola2::Cola2Session&, sick::datastructure::TypeCode&) /home/synaps-ki/.cache/bazel/_bazel_synaps-ki/75e02f31c264fa40aee99080978dd855/execroot/com_nvidia_isaac_sdk/bazel-out/k8-opt/bin/packages/sick/apps/sick_safetyscanner_test.runfiles/com_nvidia_isaac_sdk//packages/sick/libsick_module.so(_ZN4sick5cola223TypeCodeVariableCommandC2ERNS0_12Cola2SessionERNS_13datastructure8TypeCodeE+0x25) [0x7f583d87f0e5]
#09 sick::SickSafetyscannersBase::requestTypeCode(sick::datastructure::TypeCode&) /home/synaps-ki/.cache/bazel/_bazel_synaps-ki/75e02f31c264fa40aee99080978dd855/execroot/com_nvidia_isaac_sdk/bazel-out/k8-opt/bin/packages/sick/apps/sick_safetyscanner_test.runfiles/com_nvidia_isaac_sdk//packages/sick/libsick_module.so(_ZN4sick22SickSafetyscannersBase15requestTypeCodeERNS_13datastructure8TypeCodeE+0x41) [0x7f583d86f471]
#10 isaac::sick_safetyscanners::SickSafetyScanner::readTypeCodeSettings() /home/synaps-ki/.cache/bazel/_bazel_synaps-ki/75e02f31c264fa40aee99080978dd855/execroot/com_nvidia_isaac_sdk/bazel-out/k8-opt/bin/packages/sick/apps/sick_safetyscanner_test.runfiles/com_nvidia_isaac_sdk//packages/sick/libsick_module.so(_ZN5isaac19sick_safetyscanners17SickSafetyScanner20readTypeCodeSettingsEv+0x39) [0x7f583d858cb9]
#11 isaac::sick_safetyscanners::SickSafetyScanner::start() /home/synaps-ki/.cache/bazel/_bazel_synaps-ki/75e02f31c264fa40aee99080978dd855/execroot/com_nvidia_isaac_sdk/bazel-out/k8-opt/bin/packages/sick/apps/sick_safetyscanner_test.runfiles/com_nvidia_isaac_sdk//packages/sick/libsick_module.so(_ZN5isaac19sick_safetyscanners17SickSafetyScanner5startEv+0x421) [0x7f583d8643a1]
#12 external/com_nvidia_isaac_engine/engine/alice/tools/main(+0x63dda) [0x55ca89511dda]
#13 external/com_nvidia_isaac_engine/engine/alice/tools/main(+0x7f9e9) [0x55ca8952d9e9]
#14 external/com_nvidia_isaac_engine/engine/alice/tools/main(+0x7fb9e) [0x55ca8952db9e]
#15 external/com_nvidia_isaac_engine/engine/alice/tools/main(+0x7a3b1) [0x55ca895283b1]
#16 external/com_nvidia_isaac_engine/engine/alice/tools/main(+0x7a505) [0x55ca89528505]
#17 external/com_nvidia_isaac_engine/engine/alice/tools/main(+0xdd676) [0x55ca8958b676]
#18 external/com_nvidia_isaac_engine/engine/alice/tools/main(+0x16b15) [0x55ca894c4b15]
#19 /usr/lib/x86_64-linux-gnu/libstdc++.so.6(+0xbd6df) [0x7f583e9776df]
#20 /lib/x86_64-linux-gnu/libpthread.so.0(+0x76db) [0x7f583ec4a6db]
#21 /lib/x86_64-linux-gnu/libc.so.6(clone+0x3f) [0x7f583e3d261f]
====================================================================================================
Minidump written to: /tmp/60bc5918-e732-4817-af727480-7c859227.dmp
Segmentation fault (core dumped)

Carter error messages

====================================================================================================
|                            Isaac application terminated unexpectedly                             |
====================================================================================================
#01 external/com_nvidia_isaac_engine/engine/alice/tools/main(+0x6ccba) [0x562dc34b9cba]
#02 external/com_nvidia_isaac_engine/engine/alice/tools/main(+0xe4130) [0x562dc3531130]
#03 external/com_nvidia_isaac_engine/engine/alice/tools/main(+0xe44a0) [0x562dc35314a0]
#04 /lib/x86_64-linux-gnu/libpthread.so.0(+0x12980) [0x7f17c27ad980]
#05 /lib/x86_64-linux-gnu/libc.so.6(gsignal+0xc7) [0x7f17c1e47e87]
#06 /lib/x86_64-linux-gnu/libc.so.6(abort+0x141) [0x7f17c1e497f1]
#07 external/com_nvidia_isaac_engine/engine/alice/tools/main(+0x781ae) [0x562dc34c51ae]
#08 external/com_nvidia_isaac_engine/engine/alice/tools/main(+0x315a7) [0x562dc347e5a7]
#09 external/com_nvidia_isaac_engine/engine/alice/tools/main(+0x33a69) [0x562dc3480a69]
#10 external/com_nvidia_isaac_engine/engine/alice/tools/main(+0x33dbf) [0x562dc3480dbf]
#11 external/com_nvidia_isaac_engine/engine/alice/tools/main(+0x12873) [0x562dc345f873]
#12 /lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xe7) [0x7f17c1e2ac87]
#13 external/com_nvidia_isaac_engine/engine/alice/tools/main(+0x17eca) [0x562dc3464eca]
====================================================================================================
Minidump written to: /tmp/8c0c444a-9ffc-4f10-0c9fc794-5e645b25.dmp

Are you using Isaac Sim on Omniverse?

This error came out on the Isaac SDK.
And I can create project and modify basic sample code with Isaac SIM?
Why are you asking it?

From the stack trace, it is not clear what happened except that the failure occurred somewhere inside of SICK code. It may be worth filing a GH Issue on their site (here) to get a more direct response. The code is available at least to dig into what could have happened in getSessionID() that caused a crash.

On the basics, what platform are you running on (a complete Carter, a Jetson connected to a some SICK lidar, something else)? Have you checked you are running on the supported version of Jetpack 4.5.1?