Issue with GRUB on the DGX2 while upgrading DGX OS from 4 to 5

Hello Nvidia community,

Could you please help me with below issue? Thanks in advance

kdump-tools: Generating /var/lib/kdump/initrd.img-5.4.0-162-generic
/etc/kernel/postinst.d/x-grub-legacy-ec2:
Searching for GRUB installation directory ... found: /boot/grub
Searching for default file ... found: /boot/grub/default
Testing for an existing GRUB menu.lst file ... found: /boot/grub/menu.lst
Searching for splash image ... none found, skipping ...
Found kernel: /boot/vmlinuz-5.4.0-162-generic
Found kernel: /boot/vmlinuz-4.15.0-213-generic
Found kernel: /boot/vmlinuz-4.15.0-202-generic
Found kernel: /boot/vmlinuz-4.15.0-197-generic
Replacing config file /run/grub/menu.lst with new version
Found kernel: /boot/vmlinuz-5.4.0-162-generic
Found kernel: /boot/vmlinuz-4.15.0-213-generic
Found kernel: /boot/vmlinuz-4.15.0-202-generic
Found kernel: /boot/vmlinuz-4.15.0-197-generic
Updating /boot/grub/menu.lst ... done

/etc/kernel/postinst.d/zz-update-grub:
Sourcing file `/etc/default/grub'
Sourcing file `/etc/default/grub.d/ast-modeset.cfg'
Sourcing file `/etc/default/grub.d/blacklist-nouveau.cfg'
Sourcing file `/etc/default/grub.d/enable-nvme-hot-plug.cfg'
Sourcing file `/etc/default/grub.d/grubmenu.cfg'
Sourcing file `/etc/default/grub.d/hugepage.cfg'
Sourcing file `/etc/default/grub.d/init-select.cfg'
Sourcing file `/etc/default/grub.d/ipmisol.cfg'
Sourcing file `/etc/default/grub.d/kdump-tools.cfg'
Sourcing file `/etc/default/grub.d/x2apic-optout-disable.cfg'
Generating grub configuration file ...
Found linux image: /boot/vmlinuz-5.4.0-162-generic
Found initrd image: /boot/initrd.img-5.4.0-162-generic
Found linux image: /boot/vmlinuz-4.15.0-213-generic
Found initrd image: /boot/initrd.img-4.15.0-213-generic
Found linux image: /boot/vmlinuz-4.15.0-202-generic
Found initrd image: /boot/initrd.img-4.15.0-202-generic
Found linux image: /boot/vmlinuz-4.15.0-197-generic
Found initrd image: /boot/initrd.img-4.15.0-197-generic
  /dev/sda: open failed: No medium found
  /dev/sda: open failed: No medium found
Adding boot menu entry for UEFI Firmware Settings
done
Processing triggers for libgdk-pixbuf2.0-0:amd64 (2.40.0+dfsg-3ubuntu0.4) ...
Errors were encountered while processing:
 grub-common
 os-prober
 grub2-common
 shim-signed
 grub-efi-amd64-signed

Hi @shahizat ,

It’s not clear what you did to get into this situation…was this an apt full-upgrade or a dist upgrade, or something else?

If you contact NVIDIA Enterprise Support they can help get this figured out.

ScottE

Hi @ScottEllis, the issue was solved by reinstalling GRUB. Unfortunately we don’t have active service support for DGX2. We have for A100. Anyway thank you for your reply.