Hi,
I’m trying to upgrade from JetPack 6.2 to 7.2 on my Jetson Orin Nano Super. However, the installation keeps crashing while installing packages, forcing me to open a shell. It opens the shell at root@ubuntu-server:/var/snap/subiquity/6808. Perhaps this indicates something? How can I fix this?
I have been following this guide;
Best regards,
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Same issue for me. Shows exit code 100 after the 15 mins wait message.
Same for me. I was targeting nvme
Here is where it crashes for me
finish: subiquity/Late/run/command_29: logger -p info "[█████████████████████████████████░░░░░░░░░░░░░░░░░] 67% Step 9/13 Updating boot firmware"
start: subiquity/Late/run/command_30: rm -f /target/opt/nvidia/l4t-packages/.nv-l4t-disable-boot-fw-update-in-preinstall
finish: subiquity/Late/run/command_30: rm -f /target/opt/nvidia/l4t-packages/.nv-l4t-disable-boot-fw-update-in-preinstall
start: subiquity/Late/run/command_31: curtin in-target -- /bin/bash -c "mkdir -p /target/boot/efi; mount --bind /boot/efi /target/boot/efi"
finish: subiquity/Late/run/command_31: curtin in-target -- /bin/bash -c "mkdir -p /target/boot/efi; mount --bind /boot/efi /target/boot/efi"
start: subiquity/Late/run/command_32: mount --bind /dev /target/dev
finish: subiquity/Late/run/command_32: mount --bind /dev /target/dev
start: subiquity/Late/run/command_33: mount --bind /dev/pts /target/dev/pts
finish: subiquity/Late/run/command_33: mount --bind /dev/pts /target/dev/pts
start: subiquity/Late/run/command_34: curtin in-target -- /bin/bash -c "unset SNAP; DEBIAN_FRONTEND=noninteractive apt-get install --reinstall -y --no-install-recommends nvidia-l4t-bootloader"
finish: subiquity/Late/run/command_34: Command '['systemd-cat', '--level-prefix=false', '--identifier=subiquity_log.2521', 'sh', '-c', 'curtin in-target -- /bin/bash -c "unset SNAP; DEBIAN_FRONTEND=noninteractive apt-get install --reinstall -y --no-install-recommends nvidia-l4t-bootloader"']' returned non-zero exit status 100.
finish: subiquity/Late/run: Command '['systemd-cat', '--level-prefix=false', '--identifier=subiquity_log.2521', 'sh', '-c', 'curtin in-target -- /bin/bash -c "unset SNAP; DEBIAN_FRONTEND=noninteractive apt-get install --reinstall -y --no-install-recommends nvidia-l4t-bootloader"']' returned non-zero exit status 100.
finish: subiquity/Install/install: Command '['systemd-cat', '--level-prefix=false', '--identifier=subiquity_log.2521', 'sh', '-c', 'curtin in-target -- /bin/bash -c "unset SNAP; DEBIAN_FRONTEND=noninteractive apt-get install --reinstall -y --no-install-recommends nvidia-l4t-bootloader"']' returned non-zero exit status 100.
start: subiquity/ErrorReporter/1751466501.953714371.install_fail/add_info:
finish: subiquity/ErrorReporter/1751466501.953714371.install_fail/add_info: written to /var/crash/1751466501.953714371.install_fail.crash
An error occurred. Press enter to start a shell
Hi,
Please check if you can re-trigger ISO installation. If not, we would suggest download the packages from release page and run the l4t_initrd_flash.sh command to upgrade to Jetpack 7.2 r39.2:
Quick Start — NVIDIA Jetson Linux Developer Guide
Tried from iso install multiple times, ending in same error.
Tried sdkmanager approach also using docker that failed in resolving host urm.nvidia.com. and directly from sdkmanager it got stuck.
Will try the alternate you suggested. But any idea why these other options not working?
Hi,
Could you please provide the crash log (ie /var/crash/*.install_fail.crash)?
hi,
I attached the log
crash.log (5.0 MB)
and here are some of the additional details the other thread mentioned would be helpful
Current UEFI firmware version: 39.2.0-gcid-45755727
Previous UEFI firmware version: 36.4.4-gcid-41062509
Target storage used: NVMe initially, but I also tried microSD with no luck
I used headless setup
Host OS used to create the USB installer: Windows
Thank you for the help
after looking closer it like the nano is misreporting its P3767-0005 compatible-spec as jetson-orin-nx-devkit-16gb (crash.log:12665), so nvidia-l4t-bootloader fails board matching (“does not match any known boards”, crash.log:45683) since that’s not actually a real configuration
so the 39.2.0 update regressed this board’s TegraPlatformCompatSpec value from 3767--0005--1--jetson-orin-nano-devkit-super- to the invalid 3767--0005--1--jetson-orin-nx-devkit-16gb-
so what’s the fix for this?
I checked crash log and have same error as charles mentioned. I have targeted SD card and SSD. any recommendations are appreciated.
I got it work by:
but at that point to be honest, why bother with the ISO USB
I tried that as well. Used sdk manager to flash 7.2 without runtime components, got a completely bootable Jetson Orin Nano on 7.2. Then used the 7.2 USB stick and tried to flash that exact same orin, and got the old exit status 127 error. So, had the same idea as you, but even that did not work for me. Yes, you can make it work with the sdk manager, but there are many reasons many people want a clean install from a USB.
I don’t know if this will help anyone or not, but I was struggling mightily with the exit status 127 error. What I found for me it was a strong function of the specific USB thumb drive used. I had a random stack of thumb drives and went through them. Half of them would consistently give the error when trying to flash the SD card, and half would not.
