Jetson AGX Orin 64 SDKManager upgrade failure

Autonomous Machines Jetson & Embedded Systems Jetson AGX Xavier
1

I’m trying to upgrade AGX Orin 64 using SDKManager but it is failing during the flashing phase. I’ve M.2 1TB installed and would like to use it.

2

At least tell us what kind of error did you see on your side.

3

Connection error. Attached 2 log collections from the SDK manager during 2 sessions where I received the same error. I connected to the Jetson using the USB and another Ethernet (LAN connection)
SDKM_logs_JetPack_6.1_Linux_for_Jetson_AGX_Orin_modules_2024-10-01_16-43-56.zip (210.8 KB)
SDKM_logs_JetPack_6.1_Linux_for_Jetson_AGX_Orin_modules_2024-10-01_16-37-50.zip (150.2 KB)

4

I’d like to mention that the AGX is brand new however, it goes on sleep in less than 1hr even if I’m in the middle of working (SSH session or XRDP session) I’m looking for what could be the issue as I expect the board to be on all the time…

5

The first error log here directly tells the board is not detected.

*** Error: No Jetson device found.

Since this is your first time using this board. Few questions to check first

  1. Are you using a NV devkit or custom board? Or you are not sure about the question here?

  2. Are you using the correct port to flash? Only one specific type C port is the flash port.

  3. The board needs to be in recovery mode before flash starts. Did you put the board into recovery mode?

  4. Are you sure the usb cable is able to transfer data? As some cheap cable only has charging function.’

  5. Is the host machine a native ubuntu PC?

6

I’m using NV devkit.
I’m using the only available USB-C port (beside the 60-pin connector) as I’m using the other one to power the unit.
I didn’t put the unit in recovery mode, I think SDKManager should be able to do that? When should I put the unit in recovery mode (before starting SDKManager,after but before hitting ‘Start’ to flash the unit?)
I’m using the USB-C/USB-A cable which came with the unit.
The host machine is MacOS 15/M2 running Ubuntu x86 on emulation mode.

7

If your board was not able to boot into Linux, then you have to put recovery mode by yourself. Put it into recovery mode before you start sdkm.

The host machine is MacOS 15/M2 running Ubuntu x86 on emulation mode.

Please get a native Ubuntu host.