Jetson AGX Orin 64GB – Not Powering or Flashing After Switching Power Source

Hi everyone,

I’m using a Jetson AGX Orin 64 GB Developer Kit. The device was working perfectly until a recent power source change. Here’s the sequence of events:

  • Initially, we powered the unit via the DC jack at 19.09 V using an external regulated power supply.

  • The system operated normally — booted fine, ran GPU/CPU benchmarks under full load without issues.

  • The next day, we removed the DC jack connection to move the setup out of the electrical panel.

  • We tried to power it with Original NVIDIA-provided USB-C power supply. After that, the device no longer boots and cannot be flashed through SDK Manager.

Current Behavior

  • The device does not enter Force Recovery Mode.

  • White LED blinks once when power supply connected and then turns off. Flashing Type-c Port makes the LED blinks fast.

  • We tried all button combinations mentioned on the forums.

  • Verified via micro-USB connection — it shows up in lsusb, but not as a device in recovery mode.

  • The Type-C port (used for power and host connection) is not detected in lsusb.

  • SDK Manager does not recognize any hardware across different hosts (tested on Ubuntu 24.04 native, VM, WSL, and Windows 11).

  • The DC jack no longer powers the device (no LED activity).

Notes

  • We’re confident the correct USB-C port was used for both power input and flashing connection.

  • The issue started right after switching from DC-jack power to the supplied USB-C PSU.

    Has anyone experienced similar behavior — where switching between DC jack and USB-C resulted in both inputs becoming non-functional?
    Any insight on verifying or resetting the power path circuitry would be appreciated.

    Thanks in advance.

Hi

Please capture and share the serial console logs for both the boot and SDK Manager flashing attempts so we can review them.

Thanks