Hi everyone,
I’m using a Jetson AGX Orin 64 GB Developer Kit. The device was working perfectly until a recent power source change. Here’s the sequence of events:
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Initially, we powered the unit via the DC jack at 19.09 V using an external regulated power supply.
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The system operated normally — booted fine, ran GPU/CPU benchmarks under full load without issues.
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The next day, we removed the DC jack connection to move the setup out of the electrical panel.
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We tried to power it with Original NVIDIA-provided USB-C power supply. After that, the device no longer boots and cannot be flashed through SDK Manager.
Current Behavior
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The device does not enter Force Recovery Mode.
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White LED blinks once when power supply connected and then turns off. Flashing Type-c Port makes the LED blinks fast.
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We tried all button combinations mentioned on the forums.
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Verified via micro-USB connection — it shows up in
lsusb, but not as a device in recovery mode. -
The Type-C port (used for power and host connection) is not detected in
lsusb. -
SDK Manager does not recognize any hardware across different hosts (tested on Ubuntu 24.04 native, VM, WSL, and Windows 11).
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The DC jack no longer powers the device (no LED activity).
Notes
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We’re confident the correct USB-C port was used for both power input and flashing connection.
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The issue started right after switching from DC-jack power to the supplied USB-C PSU.
Has anyone experienced similar behavior — where switching between DC jack and USB-C resulted in both inputs becoming non-functional?
Any insight on verifying or resetting the power path circuitry would be appreciated.Thanks in advance.