Jetson AGX Orin Dev kit flashing issues

[fanojoni]

I’m using the Jetson AGX Orin 32 GB Dev kit for a study work project.

For the context: I’m having two problems: First the Jetson is no longer displayed in the section “Ports (COM & LPT)” in the “Device Manager”. It worked for a few days while doing the headless configuration from this website (https://developer.nvidia.com/embedded/learn/get-started-jetson-agx-orin-devkit).

The second problem occurs if I connect the Jetson to my monitor. It only shows the screen I attached down below and after that the screen just stays dark.

This is the uart-log:
uart_log.txt (81.2 KB)

So I tried to flash the Jetson with the sdk manager (version 1.9.1) but I always get the same error.
I saw some other topics with a similar issue but I tried all of the possitilities I could find.

I am using a WSL2 on my windows 10 64-bit host computer with a ubuntu-20.04.
I only have one Jetson AGX Orin Dev kit and I tried it with different USB cables and with ubuntu-18.04 wsl.

I attached the error export log of the sdk manager while trying to flash with jetpack 5.1 (also tried 5.0.2)
SDKM_logs_JetPack_5.1_(rev._1)_Linux_for_Jetson_AGX_Orin_modules_2023-03-13_23-37-43.zip (39.7 KB)

Do I need a specific “storage device” for it to run?
Is there a way I can try to get the flash process to work? Is it just not compatible with ubuntu wsl?
Is my last option to return the Jetson?

Thank you for your help!

[KevinFFF]

@fanojoni

First the Jetson is no longer displayed in the section “Ports (COM & LPT)” in the “Device Manager”

Do you connect the micro-USB port on the devkit for serial console log?
Or USB-TypeC port for flash?

@fanojoni

Is there a way I can try to get the flash process to work? Is it just not compatible with ubuntu wsl?

Please get a standalone Ubuntu 18.04 as your host PC for SDK Manager.
VM/docker/WSL2 for Ubuntu would work unstable for the Jetson because there’re multiple reboots during flash and might cause re-connection failed.

[fanojoni]

@KevinFFF

Do you connect the micro-USB port on the devkit for serial console log?
Or USB-TypeC port for flash?

I only connected the micro-USB port to get the uart-log.
For the headless configuration and for the flash process I connected the USB-TypeC port with my host PC.

@KevinFFF

Please get a standalone Ubuntu 18.04 as your host PC for SDK Manager.

Okay thanks. I need to ask my university if a standalone Ubuntu PC is available. Is it also possible to use a Raspberry Pi as the host PC or are there other possibilities to get a standalone Ubuntu 18.04?

[KevinFFF]

@fanojoni

Okay thanks. I need to ask my university if a standalone Ubuntu PC is available. Is it also possible to use a Raspberry Pi as the host PC or are there other possibilities to get a standalone Ubuntu 18.04?

Sorry, we’ve only verified it on Ubuntu and 18.04 is a version what we use and stable for development.