I am currently using a Jetson AGX Orin 64GB Developer Kit.
Today, after executing the sudo reboot command during normal operation, the device suddenly failed to power back on.
Here are the current symptoms:
When I press the power button, the LED blinks once briefly, but there is no further response.
I monitored the power consumption: it spikes by about 1W when the LED blinks, but immediately drops back to 0W.
I checked to see if it was in Force Recovery Mode (via lsusb on a host PC), but the device is not detected at all.
To troubleshoot, I installed the SSD from this faulty unit into another identical Jetson AGX Orin, and it booted and operated normally.
Based on these tests, I suspect this is a critical hardware issue (likely a power failure on the carrier board). Could you please advise on the next steps to resolve this?
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Based on the symptoms you’ve described, it appears that the issue is related to the power supply or the carrier board of your Jetson AGX Orin device. Here are some steps you can take to troubleshoot and potentially resolve the issue:
Verify the power supply: Ensure that the power supply is functioning correctly and providing the required voltage to the device. You can use a multimeter to measure the voltage output of the power supply.
Check the carrier board: As you’ve already suspected, the issue might be related to the carrier board. Inspect the board for any signs of physical damage, such as burn marks, broken components, or loose connections.
Power sequencing: The Jetson AGX Orin device has a specific power sequencing requirement. Ensure that the power supply is sequenced correctly, and the SYS_RESET* signal is deasserted before enabling the power to the device.
Force Recovery Mode: Although you’ve already checked for Force Recovery Mode, it’s worth trying again. Connect your Linux host computer to the device and run the lsusb command to see if the device is detected.
Compare with a working device: Since you’ve already tested the SSD from the faulty unit in another device and it worked normally, try swapping the carrier board or power supply with a working device to see if the issue is specific to the faulty unit.
Check for overcurrent or power supply issues: Some users have reported issues with the Jetson AGX Orin device shutting down due to overcurrent or power supply problems. Check the device’s power consumption and ensure that it’s within the recommended limits.
Consult the Jetson AGX Orin documentation: Refer to the Jetson AGX Orin documentation, specifically the sections on power supply, power sequencing, and troubleshooting, to see if there are any specific recommendations or guidelines for resolving this issue.
In comparison to other issues reported by users, your problem seems to be related to a power failure on the carrier board, which is different from issues like login problems after OTA updates or boot partitions differences between manual flash and OTA updates. However, some users have reported issues with the Jetson AGX Orin device shutting down due to overcurrent or power supply problems, which might be related to your issue.
To resolve the issue, you may need to:
Replace the carrier board or power supply if it’s faulty
Adjust the power sequencing to ensure that the SYS_RESET* signal is deasserted before enabling the power to the device
Check for any physical damage or loose connections on the carrier board
Consult with NVIDIA support or a professional for further assistance if you’re unable to resolve the issue on your own.
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