Jetson AGX Orin Freezes and power cycles without doing anything

Robotics & Edge Computing Jetson & Embedded Systems Jetson AGX Orin
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I’m experiencing an issue with my Jetson device where it intermittently freezes and then power cycles. The screen goes black, and the device power cycles itself, even when no applications are open. I thought flashing would help, but the issue persists. I’m hoping for guidance on logs or diagnostic steps to help isolate the cause of these crashes.

System Info:

Distributor ID: Ubuntu
Description: Ubuntu 22.04.5 LTS
Release: 22.04
Codename: jammy

Kernel version: 5.15.148-tegra
JetPack version: 6.1

  • nvidia-l4t-core 36.4.0-20240912212859
4

Hi angelrodriguez0617,
Please refer to the documentation and dump the log files before the abnormal restart happens.

NVIDIA Jetson Orin - Serial Console

5

I used minicom to capture logs after restarting my Jetson and up to the login prompt after the Jetson froze and power cycled. See the attached file.
Thank you
minicom_after_restart.txt (80.1 KB)

6

To gather additional details:

  1. Please clarify whether this Jetson device is a dev kit or a custom carrier board.
  2. Using the dmesg command to dump the system log

Thanks

7
  1. This is a dev kit
  2. The result of running dmesg on the Jetson is attached.
    Thank you
    system_log.txt (67.0 KB)
8

Hi angelrodriguez0617,
I have following suggestion you could try.

  1. Remove all peripherals (e.g monitor) except the USB connection. Check if the issue persists when only collecting serial logs.
  2. Test on another dev kit with same flashing step if you have one.
  3. Show us your flash command to check.
10

I do not have another dev kit.
I think it might have something to do with display. The display port was connected to a VGA adapter to work with my old monitor.
I used this script I found from another post:

test_period=4
for i in {1..500}
do
    echo "Iteration: $i"
    sudo /usr/sbin/rtcwake -m no -s $test_period
    sudo systemctl suspend
    sleep $test_period
done

[display-cause-kernel-panic-during-suspend] (Display cause kernel panic during suspend)
Using that script caused a kernel panic:
minicom_vga_adapter.txt (82.1 KB)

I am using a newer monitor which has a display port and ran the same script which did not seem to result in a kernel panic:
minicom_dp_to_dp.txt (12.0 KB)

I am going to keep using this new monitor and will give an update on whether the problem persists.

11

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