JETSON AGX ORIN rebooting, when we are running glmark2 --fullscreen

Robotics & Edge Computing Jetson & Embedded Systems Jetson AGX Orin
1

Hi

When i am running glmark2 --fullscreen at 60W, my system got rebooted after 4-5mins. I tried the same with 50W mode i am not able to see any rebooting issue.

Please find syslog, kernel log and dmesg after rebooting. And let me know how to resolve this issue.
syslog.zip (4.1 MB)

3

Use UART serial console to dump log. Your attachment does not help for reboot issue.

4

Hi Wayne,

During booting console logs are coming while during glmark2, there is no console logs coming on UART. is there any way to enable it after booting?

Thanks
Sagar

5

I totally have no idea what you are trying to tell here.

My point is you have to monitoring your UART console until the error happened and check what was the last error printed from console before that crash reboot.

If the reboot happened without anything printed in UART, it could be hardware related problem.

6

Hi Wayne,

When my board booted up after that nothing is coming on console logs. Thats why I am not able to see what exact happen during rebooting time.

Thanks
Sagar

7

What did you expect you would see from the console?

Are you sure you know what we are trying to do here?

8

  1. Are you sure you really know how to dump UART console? Could you share me how your console log looks like to prove you can really dump uart console?

  2. Are you sure you really understand what we are going to do here?

Don’t do anything else before above 2 are confirmed. Otherwise just wasting time.

9

Hi Wayne,

During run time i am not seeing any logs on console. even i try command - sudo watch dmesg | tail

is there any other way to dump log?

Thanks
Sagar

11

…Learn to dump the log from UART console first.

I don’t think we are even in same page to discuss. You don’t even know what thing to check here…

If you are not using NV devkit, then check the board vendor which pin to connect to dump log.

12

That i know i can dump the log when i m getting a log(during booting i can share the logs)
You were asking for the dump during rebooting that logs i am not getting then how i can share the dump of it.

Hope you understand the concerns.

13

  1. Attach your so-called UART console log from boot to prove that.

  2. How much time it needs to take to reproduce this issue with glmark2? How long it took?

14

Hi Wayne,

  1. Please find the attached log. logs captured events are- power-ON the board, run glmark2 --fullscreen in terminal after that it got rebooted.

  2. I can see this issue everytime with 60W mode(MAXN). After 4 minutes it got rebooted.

Thanks
Sagar
log17july.txt (173.2 KB)

15

Hi,

Please open the tegrastats on the UART console and run glmark on other terminal.

Record the uart console log until the reboot happened.

16

Hi Wayne,

Please find the logs with tegrastats.

Thanks
Sagar
log17July_1.txt (164.3 KB)

17

Hi,

You have to always run tegrastats with sudo so that it will dump full info.

18

Hi Wayne,

Please find the logs with sudo tegrastats.

Thanks
Sagar
log17July_2.txt (196.6 KB)

1 Like
19

Could you share the method you use to set up glmark2?

20

Hi Wayne,

We installed the glamrk by using command-

sudo apt install glmark2
do sudo apt lists glmark2 // it is for listing only

and run the below command-
glmark2 --fullscreen

https://manpages.ubuntu.com/manpages/focal/man1/glmark2.1.html

We follow this link for glmark2.

Thanks
Sagar

23

Hi,

We are not able to reproduce this issue on our side with the method you provided.

Sudden reboot without software log might mean power issue. Please try other power adapter to test too.

24

Hi Wayne,

We used power supply for 12V and 5V and set the current at 10A. Still rebooting is happening on same image.
is there any way to find out root-cause of this rebooting?

Thanks
Sagar