I’ve tried many different scanners and cannot get a read, can someone point me to a known working scanner they are using ?
There is no update from you for a period, assuming this is not an issue any more.
Hence we are closing this topic. If need further support, please open a new one.
I assume this refers to a QR code on the packaging or on an insert in the box.
Can you let ue know which code is not working for him?