Jetson AGX Xavier SW issue

I would like to ask you a question about Jetson AGX Xavier Module 32GB

I am using production module but there was an error so I did RMA.

But after got new module, the problem was happened again same as before.

could you help me with this issue?

Issue as below

[ 2.5635 ] tegrarcm_v2 --boot recovery
[ 2.5660 ] Applet version 01.00.0000
[ 2.5696 ]
[ 2.5709 ] tegrarcm_v2 --isapplet
[ 4.3521 ]
[ 4.3569 ] tegradevflash_v2 --iscpubl
[ 4.3607 ] Cannot Open USB

Is the host a ubuntu VM?

No it is not ubuntu VM.

I did other modules but i don’t know what’s wrong.

does it matter with the version of Jetpack?

There is no update from you for a period, assuming this is not an issue any more.
Hence we are closing this topic. If need further support, please open a new one.

Which version of jetpack is in use?