Jetson Orin (32GB) fails to booting and flashing after warning too hot

I have a working Jetson Orin (32GB) developer kit, after some heavy ML inference predication today, the kit gets quite hot (I have put the Orin kit in Max power mode) and shuts down by itself.

To rescue my Jetson Orin, I am using my Ubuntu host machine and flashing the Jetson orin with Jetpack 5.1.1 by manual recovery mode, but the board can’t be flashed. the last message is:

17:25:10 INFO: Flash Jetson Linux - flash: [ 11.8792 ] Applet/MB2 is not running on device.

some other error messages during the flashing:
17:21:49 ERROR: Flash Jetson Linux - flash: [ 0.0458 ] ERROR: failed to read rcm_state
17:21:49 INFO: Flash Jetson Linux - flash: [ 0.3033 ] tegrabct_v2 --chip 0x23 0 --mb1bct mb1_cold_boot_bct.cfg --misc tegra234-mb1-bct-misc-p3701-0000_cpp.dtb --device tegra234-mb1-bct-device-p3701-0000_cpp.dtb

17:21:49 INFO: Flash Jetson Linux - flash: [ 0.3047 ] MB1-BCT version: 0.10

17:21:49 ERROR: Flash Jetson Linux - flash: [ 0.3050 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_UNUSED5/ is not supported

17:21:49 ERROR: Flash Jetson Linux - flash: [ 0.3057 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_UNUSED5/ is not supported

17:21:49 ERROR: Flash Jetson Linux - flash: [ 0.3062 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_UNUSED5/ is not supported

17:21:49 ERROR: Flash Jetson Linux - flash: [ 0.3066 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_MCE_COVERAGE/ is not supported

17:21:49 ERROR: Flash Jetson Linux - flash: [ 0.3070 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_MCE_COVERAGE/ is not supported

17:21:49 ERROR: Flash Jetson Linux - flash: [ 0.3075 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_MCE_COVERAGE/ is not supported

17:21:49 ERROR: Flash Jetson Linux - flash: [ 0.3079 ] ERROR: /misc/tsc_controls/tsc_locking_config is not supported

17:21:49 ERROR: Flash Jetson Linux - flash: [ 0.3083 ] ERROR: /misc/tsc_controls/tsc_locking_diff_configuration is not supported

17:21:49 ERROR: Flash Jetson Linux - flash: [ 0.3087 ] ERROR: /misc/tsc_controls/tsc_locking_ref_frequency_configuration is not supported

17:21:49 ERROR: Flash Jetson Linux - flash: [ 0.3092 ] ERROR: /misc/tsc_controls/tsc_locking_control is not supported

17:21:49 ERROR: Flash Jetson Linux - flash: [ 0.3096 ] ERROR: /misc/tsc_controls/tsc_locking_adjust_configuration is not supported

17:21:49 ERROR: Flash Jetson Linux - flash: [ 0.3102 ] ERROR: /misc/tsc_controls/tsc_locking_fast_adjust_configuration is not supported

I have another Jetson Orin device with similar issue after some heavy workload, what can I do to identify the problem and maybe fix the problem?

Hi hank.fang.usa,

Please help to use SDKM to reflash the board and share the both flash log from host and serial console log from the board as file here to do further check.

You could check with Jetson Power GUI when you are running with the heavy load.

Hi, @KevinFFF , just tried with SDK Manager, the serial port doesn’t produce any output (I choose either 115200 or 9600 baud rates…), the host flashing log is still similar to the one I posted. The jetson orin power-on LED light is ON, but the fan doesn’t spin like it used to.

Do you refer to the following instruction to capture the serial console log for AGX Orin devkit?
NVIDIA Jetson AGX Orin GPIO Header Pinout - JetsonHacks

We would need the full flash log from host as file to do further check.

Not yet, will try it again…, thanks!

jetson_orin_host.zip (183.9 KB)
jetson_orin_serial_log.txt (6.4 KB)

Log from Orin’s serial port and log from Ubuntu host attached.

Thanks,

20:27:25.358 - error: NV_L4T_FLASH_JETSON_LINUX_COMP@JETSON_AGX_ORIN_TARGETS: [   0.6459 ] ERROR: might be timeout in USB write.
20:27:25.358 - info: Event: NV_L4T_FLASH_JETSON_LINUX_COMP@JETSON_AGX_ORIN_TARGETS - error is: [   0.6459 ] ERROR: might be timeout in USB write.
20:27:25.373 - error: NV_L4T_FLASH_JETSON_LINUX_COMP@JETSON_AGX_ORIN_TARGETS: Error: Return value 3
20:27:25.373 - info: Event: NV_L4T_FLASH_JETSON_LINUX_COMP@JETSON_AGX_ORIN_TARGETS - error is: Error: Return value 3

Your flash process failed at USB write.

Could you help to refer to the following thread to run that command on your host PC before flash?
Cannot flash Jetson AGX Orin (JetPack 5.1.1) - #15 by WayneWWW

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