Jetson Orin AGX Developer Kit Stuck on Boot Logo After Automatic Update

Robotics & Edge Computing Jetson Systems Jetson AGX Orin
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Jetson_Boot_Log.txt (74.7 KB)

My Jetson AGX Orin Developer Kit gets stuck at the NVIDIA logo boot screen after what appears to be an auto-update. I was shutting down the system for the day when it began the update, and upon trying to boot it up again, it would not progress past the splash screen.

I have attached the full boot log from the debug USB port.

I have tried placing the device in recovery mode to re-flash with no success.

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*** Please note that this reply is generated by LLM automatically ***

Based on the provided context, it appears that the issue is related to a booting problem on the Jetson AGX Orin Developer Kit. The device gets stuck at the NVIDIA logo boot screen after an autoupdate, and the user is unable to progress past the splash screen.

To troubleshoot this issue, let’s analyze the provided information:

  1. The user has attached the full boot log from the debug USB port, which suggests that they have attempted to gather more information about the issue.
  2. The user has tried placing the device in recovery mode to reflash, but this has been unsuccessful.

Comparing this issue to the other boot-related problems mentioned in the context, we can see some similarities:

  • “Jetson Orin Nano Developer Kit – Black Screen and Fan Stops After Boot (JetPack 5.1.3)” - This issue also involves a booting problem, but it’s specific to the Jetson Orin Nano Developer Kit and JetPack 5.1.3.
  • “Booting issue Jetson Orin Nano boot, jetson” - This issue is also related to booting, but it’s not specific to a particular JetPack version or device.
  • “Optimizing Boot Time on Jetson Orin with Jetpack 6.2” - This article provides information on optimizing boot time, but it’s not directly related to the issue at hand.

Given the information provided, it’s possible that the issue is related to a corrupted or incomplete update. The fact that the user was shutting down the system when the update began, and the device is now stuck at the boot screen, suggests that the update may not have completed successfully.

To resolve this issue, the user may want to try the following:

  • Try reflashing the device again, making sure to follow the correct procedure and using the latest software version.
  • Check the boot log for any error messages or clues that may indicate the cause of the issue.
  • Reach out to NVIDIA support for further assistance, as they may be able to provide more specific guidance or troubleshooting steps.

In terms of comparing the Jetson Orin Nano Super Developer Kit to the original Jetson Orin Nano Developer Kit, it’s worth noting that the Super version has no physical hardware or package differences. The performance upgrade comes from software optimization, which means that existing Jetson Orin Nano Developer Kit users can experience the performance boost with just a software update. However, this information is not directly relevant to the issue at hand, which is related to a booting problem on the Jetson AGX Orin Developer Kit.

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There is no update from you for a period, assuming this is not an issue anymore.
Hence, we are closing this topic. If need further support, please open a new one.
Thanks ~0924

Hi

Could you use `lsusb` to check whether the device in recovery mode?

Thanks