I am using a custom carrier board for the Jetson Orin, which has three USB ports labeled J11, J2, and J3 in the schematics. Both J11 and J2 are functioning correctly and support USB 3.0 as expected. However, J3 is not operating in USB 3.0 mode—it only works as USB 2.0. This downgrade is causing issues with camera detection and camera feed, as the connected USB 3.0 camera requires full bandwidth to function properly. I would appreciate any guidance or suggestions on how to resolve this issue and ensure J3 operates in USB 3.0 mode like the other ports.
Do you use USB C connector for all three connectors? Have you tried inserting the USB C cable upside down/opposite to what you have been using? It seems your USB2 signals are connected properly so that the cable orientation does not affect them. However, your USBSS signals are not connected (NC) in one USB C cable orientation, if that makes sense.
Flipping USB 3 signals requires use of multiplexer for the USB C cable to work in any orientation just like U8 you have used with J11. Do you have it in your design for the other USB C J2 and J3 connectors?
Yes, I have used USB C Connector for all three connectors and I have Inserted the USB C upside down/opposite.
J2 and J3 connectors does not have multiplexer that was designed intentionally for using one side but J2 is working not J3 port.
I don’t see any comment and clarification regarding the software side. Did you really do anything to configure device tree to make it fit your board?
Yes, I Have enabled ports and pads of usb3-2 and usb 3-3 but the issues not resolved, so i have disabled it.
So which schematic is for that J3 here?
I saw you mentioned "J11, J2, and J3 in the schematics. Both J11 and J2 are functioning correctly and support USB 3.0 ".
So it sounds like there are 3 usb3 ports. If so, why do you only have 2 USB3 in the device tree that got enabled?
It should not be “because it didn’t work so I disabled it again”. That is the right thing to configure.
So it is using USB3-2+ USB2-1?
Then why is usb3-0 is bundled with usb2-1?
I Have Enabled 3-2 usb in device tree the port is now working camera, thank you.
You better review your device tree and schematic… I really don’t think "Enabled 3-2 usb in device tree " is fully sufficient for your USB function..