Jetson Orin L4T Upgrade Fails

[sunil.ap]

Dear NVIDIA Support,

We are experiencing an issue while upgrading Jetson Linux (L4T) on our Jetson Orin-based custom board (MSTL / Neuron HDMI A01). During sudo apt-get upgrade, key L4T packages such as:

• nvidia-l4t-bootloader
• nvidia-l4t-kernel
• nvidia-l4t-jetson-io, etc.

fail to configure, showing the following error:

ERROR. 3767-000-0000--1--mstl-neuron-orin-hdmi-a01- does not match any known boards.

Board Info:

• TNSPEC: 3767-301-0000-G.1-1-1-mstl-neuron-orin-hdmi-a01-
• COMPATIBLE_SPEC: 3767-000-0000–1–mstl-neuron-orin-hdmi-a01-

Note:
This same board and software stack were working fine earlier. We haven’t made any changes to the software, BSP, or configuration from our side. The issue started only after a recent system update (apt-get upgrade).

We suspect this could be due to:

• A change in recent L4T packages (especially post-install checks)
• Or missing board ID recognition for this custom hardware

We’ve attached the full failure log for your reference.

Kindly advise on:

1. Whether this is a known regression or board check change
2. How to safely bypass or patch this issue
3. If BSP overlay updates are required for our board ID

Environment:

• Jetson Linux R36.4.4 (L4T 36.4.4)
• Ubuntu 22.04 (host)

Please find the attached failure logs (upgrade-fail-log.txt) for review.

Looking forward to your guidance.

with regards,
Sunil

@DaneLLL
jetson_orin_upgrade_err.txt (8.3 KB)

[DaneLLL]

Hi,
Certain deb packages are for developer kit. If you use custom board, you shall not need to install it. Please run $ sudo apt mark-hold command to skip installing the packages. May refer to

Jetson/L4T/r36.4.x patches - eLinux.org

[sunil.ap]

Issue resolved.

Thanks @DaneLLL