Jetson Orin Nano: Flash Failure via SDKManager & Manual Script (L4T 36.x/35.x)

[gogo91rla]

I am experiencing a persistent failure while attempting to flash my Jetson Orin Nano DevKit. Despite following several troubleshooting paths, the process fails to complete.

edkim_jetson_orin_nano_devkit_failure_log.zip (803.7 KB)

Environment:

Host OS: Ubuntu 22.04.5 LTS

Target Device: Jetson Orin Nano DevKit

Storage Media: NVMe (nvme0n1p1)

Issue Description: The SDKManager consistently fails during the “Flash Jetson OS” stage. I have also attempted a manual flash using the following command to isolate the issue to the QSPI/Bootloader:

sudo ./flash.sh --no-systemimg -c bootloader/generic/cfg/flash_t234_qspi.xml jetson-orin-nano-devkit nvme0n1p1

Attachments:

I have attached the full SDKManager log export (zip) and the terminal output from the manual flash attempt.

Request: Could you please review the logs to determine if this is a software configuration error or a hardware/firmware defect? If it is a hardware issue, I would like to initiate an RMA (Return Merchandise Authorization) process. If it is software-related, I am open to a remote debug session or specific instructions on how to clear the QSPI.

Thank you for your assistance.

[DavidDDD]

Hi,

Please try the official commands provided by developer guide

sudo ./tools/kernel_flash/l4t_initrd_flash.sh --external-device nvme0n1p1 \
  -c tools/kernel_flash/flash_l4t_t234_nvme.xml -p "-c bootloader/generic/cfg/flash_t234_qspi.xml" \
  --showlogs --erase-all --network usb0 jetson-orin-nano-devkit internal

All please provide the flashing log and the serial console log for us to review if failed.

Thanks

Quick Start — NVIDIA Jetson Linux Developer Guide

[gogo91rla]

Hi thanks for following this up @DavidDDD

I have attached the flash_output.txt generated from the manual l4t_initrd_flash.sh attempt.

Note: I made a jump and remained the jump during the installation.

flash_output.txt (85.1 KB)

Regarding the serial console log: My host is currently not detecting my TTL-USB adapter (it does not appear in lsusb), so I cannot provide the UART output at this moment. However, lsusb does confirm the Jetson is in RCM mode (ID 0955:7523).

Please let me know if the attached flash log provides enough detail to determine if this is a QSPI firmware failure or a hardware issue.

Also FYI, I have attached a video when I run not in recovery mode.

[gogo91rla]

@DavidDDD any update?

[DavidDDD]

Hi,

We suggest to flash the latest version r36.5 JetPack Archive | NVIDIA Developer to cross check

Thanks