Jetson Orin Nano Super Dev Kit — Carrier Board Dead After 54 Days (Warranty)

Robotics & Edge Computing Jetson Systems Jetson Orin Nano
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My Jetson Orin Nano Super Developer Kit carrier board stopped powering on overnight after 54 days of normal use. No physical contact, modifications, or power events. The board was on a surge protector.

Troubleshooting performed:

  • Tested with 3 different power supplies (two 19V, one 12V 5A). Both 19V supplies collapse to under 1V when connected. The 12V holds voltage but board shows no signs of life.
  • Removed the Orin NX module, NVMe drive, and WiFi adapter. Power supply still collapses on the bare carrier board alone — fault is on the board, not the module.
  • Measured resistance across the barrel jack input: 200k ohms. No dead short at input — the fault is downstream in the power regulation circuit.
  • No scorch marks or visible damage anywhere on the board.

Setup: Headless Linux (JetPack 6), Kingston NV2 500GB NVMe, Waveshare aluminum case. Board was running stable for 54 days prior to failure.

Purchase: Amazon.ca, January 2026. Well within the 1-year warranty period.

NVIDIA live support directed me here to get developer team confirmation before proceeding with an RMA. Appreciate any help getting this resolved.

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*** Please note that this reply is generated by LLM automatically ***

Based on the provided context, it appears that the Jetson Orin Nano Developer Kit carrier board has stopped powering on after 54 days of normal use. The issue is not related to the power supply, as multiple power supplies have been tested, and the fault is downstream in the power regulation circuit.

The troubleshooting performed suggests that the issue is with the carrier board itself, rather than the Orin NX module, NVMe drive, or WiFi adapter. The measured resistance across the barrel jack input is 200k ohms, indicating no dead short at the input.

Given the symptoms and troubleshooting results, it is likely that the issue is related to a power regulation circuit fault on the carrier board. The fact that the board was running stable for 54 days prior to failure suggests that the issue may be related to a component failure or a design flaw.

In comparison to other topics discussed in the context, such as the Jetson Orin NX Series and Jetson Orin Nano Series Product Design Guide, it appears that the issue is not related to the power sequencing behavior or the power supply requirements for the Jetson Orin NX series.

The Jetson Orin Nano Developer Kit User Guide does not provide specific information on troubleshooting power regulation circuit faults, but it does suggest that the carrier board can be used to test and develop with separately sold Jetson Orin NX modules.

In terms of next steps, it is recommended to follow up with NVIDIA’s developer team to confirm the issue and proceed with an RMA (Return Merchandise Authorization) process, as the board is still within the 1-year warranty period.

It is also worth noting that the issue may be related to a design flaw or a component failure, and it may be beneficial to review the design and manufacturing process of the carrier board to identify any potential issues.

In summary, the issue appears to be related to a power regulation circuit fault on the carrier board, and further investigation and confirmation from NVIDIA’s developer team are required to resolve the issue.

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7

Please go with RMA if power indicator LED is not light up even with power.