Hello, I need help because my new Jetson orin nano super Developer kit, with jetpack 6.2.1 just installed with sdk manager on a ssd 256GB, occasionally freeze on the ubuntu desktop and after reboot.
Thank you in advance
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I’d be happy to help you troubleshoot the issue with your Jetson Orin Nano Super Developer Kit.
Firstly, congratulations on successfully installing JetPack 6.2.1 on your SSD 256GB using SDK Manager!
Regarding the issue of occasional freezing on the Ubuntu desktop, I’ve gathered some information from the context that might be relevant:
- Similar issues: There are a few threads in the context that mention boot issues or freezing problems with Jetson Orin Nano or other Jetson devices. For example, “Rin Nano 8GB Developer Kit - Realtek PHY MAC Address Change Causes Boot Issue” and “Flashing JetPack 6.0 to custom Jetson Orin Nano 4GB board fails after initial boot”.
- Power consumption: One thread mentions power consumption issues with the Jetson Orin Nano Developer Kit 8GB, which might be related to the freezing problem.
- Kernel and driver issues: There are several threads discussing kernel and driver-related issues, such as “Nvidia jetpack5.1.2 linux 5.10.120 build will fail if CONFIG_DEBUG_INFO_BTF=y” and “Erreur nvlddmkm 153 crash”. Although these issues might not be directly related to your problem, they suggest that kernel and driver issues can cause system instability.
To troubleshoot the issue, I recommend the following steps:
- Check system logs: Inspect the system logs (e.g.,
/var/log/syslog) to see if there are any error messages or warnings that might indicate the cause of the freezing issue. - Monitor system resources: Use tools like
top,htop, orsysdigto monitor system resources (CPU, memory, disk usage) to see if there are any unusual patterns or spikes that might be causing the freezing issue. - Verify power settings: Ensure that the power settings are configured correctly. You can check the power settings using tools like
nvpmodelornvfancontrol. - Update kernel and drivers: Make sure that the kernel and drivers are up-to-date. You can check for updates using
apt-get updateandapt-get upgrade. - Try a different SSD: If possible, try using a different SSD to rule out any issues with the current SSD.
- Reinstall JetPack: If none of the above steps resolve the issue, you can try reinstalling JetPack 6.2.1 using SDK Manager.
If none of these steps resolve the issue, please provide more details about the freezing issue, such as:
- How often does the freezing occur?
- Are there any specific applications or tasks that trigger the freezing?
- Are there any error messages or warnings displayed on the screen when the system freezes?
This information will help me better understand the issue and provide more targeted assistance.
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Hi,
Please record the serial console log for us to review.
Thanks
Hi,
yesterday evening I’ve disconnected the ssd and restarted installation process from sd card. I’ve all (jetpack 6.2.1) completed, chromium installation (not working) and all the updates proposed and switched to MAXN SUPER mode.
For chromium I’ve fixed from shell:
snap download snapd --revision=24724
sudo snap ack snapd_24724.assert
sudo snap install snapd_24724.snap
sudo snap refresh --hold snapd
For nvcc command not found I’ve also add to .bashrc:
export PATH=/usr/local/cuda-12.6/bin:$PATH
export LD_LIBRARY_PATH=/usr/local/cuda-12.6/lib64:$LD_LIBRARY_PATH
Now I’m testing the board and I will let youi know if it still freeze.
Actually I don’t have a cable for serial connection, but I will buy soon.
Thank you
Hi,
Thanks for you update.
Wait for you to upload the log.
Thanks
Hi,
installation from sdcard seems to be stable, so I’ve retried to install from sdkmanager on ssd and the devices restart to freeze and reboot randomly. I attach serial debug console of boot and now I’m waiting logged in with serial cable connected, but I don’t know if it will record something in terminal app when the device will freeze.
boot.log (79.7 KB)
Try turning off the Wi-Fi, if the issue no longer occurs, take a look here:
jetson-nano-orin-freeze-randomly-afterupgrade
The cause might be something else, but you could save yourself a major headache with this simple test.
I’ve a new log after a reboot appened on startup, I can see just before reboot:
Ubuntu 22.04.5 LTS daniele-jetson ttyTCU0
daniele-jetson login: [ 21.466003] audit: type=1326 audit(1753962135.035:2): auid=4294967295 uid= 0 gid=0 ses=4294967295 subj=kernel pid=1993 comm=“cupsd” exe=“/snap/cups/1102/sbin/cupsd” sig=0 arc h=c00000b7 syscall=55 compat=0 ip=0xffffa431910c code=0x50000
[ 22.057241] audit: type=1326 audit(1753962135.627:3): auid=4294967295 uid=0 gid=0 ses=4294967295 subj=kernel pid=1993 comm=“cupsd” exe=“/snap/cups/1102/sbin/cupsd” sig=0 arch=c00000b7 syscall=55 compat=0 ip=0xffffa431910c code=0x50000
[ 22.097600] audit: type=1326 audit(1753962135.667:4): auid=4294967295 uid=0 gid=0 ses=4294967295 subj=kernel pid=2087 comm=“cups-browsed” exe=“/snap/cups/1102/sbin/cups-browsed” sig=0 arch=c00000 b7 syscall=274 compat=0 ip=0xffff83101c28 code=0x50000
[ 31.754120] Unable to handle kernel paging request at virtual address ffff38f9bedac000
[ 31.754130] Mem abort info:
[ 31.754132] ESR = 0x0000000096000004
[ 31.754133] EC = 0x25: DABT (current EL), IL = 32 bits
[ 31.754136] SET = 0, FnV = 0
[ 31.754137] EA = 0, S1PTW = 0
[ 31.754138] FSC = 0x04: level 0 translation fault
[ 31.754140] Data abort info:
[ 31.754141] ISV = 0, ISS = 0x00000004
[ 31.754142] CM = 0, WnR = 0
[ 31.754143] swapper pgtable: 4k pages, 48-bit VAs, pgdp=0000000251188000
[ 31.754146] [ffff38f9bedac000] pgd=0000000000000000, p4d=0000000000000000
[ 31.754153] Internal error: Oops: 0000000096000004 [#1] PREEMPT SMP
[ 31.754158] Modules linked in: nvidia_drm(O) nvidia_modeset(O) lzo_rle lzo_compress zram zsmallo c nvme_fabrics ramoops reed_solomon bridge stp llc usb_f_ncm usb_f_mass_storage usb_f_acm u_serial algif_hash algif_skcipher af_alg usb_f_rndis u_ether bnep libcomposite snd_soc_tegra210_mixer(O) sn d_soc_tegra210_admaif(O) snd_soc_tegra186_asrc(O) snd_soc_tegra186_dspk(O) snd_soc_tegra210_mvc(O) snd_soc_tegra186_arad(O) snd_soc_tegra_pcm snd_soc_tegra210_dmic(O) snd_soc_tegra210_ope(O) snd_soc _tegra210_afc(O) snd_soc_tegra210_adx(O) snd_soc_tegra210_amx(O) snd_soc_tegra210_sfc(O) snd_soc_te gra210_i2s(O) r8168(O) snd_soc_tegra210_ahub(O) tegra210_adma spidev nvvrs_pseq_rtc(O) joydev rtk_b tusb(O) btusb btrtl btintel btbcm snd_soc_tegra_machine_driver(O) snd_soc_tegra_utils(O) snd_soc_si mple_card_utils tegra234_oc_event(O) crct10dif_ce fusb301(O) mttcan(O) nvpmodel_clk_cap(O) nvpps(O) can_dev thermal_trip_event(O) tegra234_aon(O) tegra_cactmon_mc_all(O) tegra_aconnect snd_hda_codec hdmi
[ 31.754231] pwm_tegra_tachometer(O) snd_hda_tegra rtl8822ce(O) snd_hda_codec at24 snd_hda_core cfg80211 tegra_pcie_dma_test(O) tegra_pcie_edma(O) spi_tegra114 host1x_fence(O) mc_hwpm(O) nvidia(O ) nvhost_isp5(O) nvhost_vi5(O) nvhost_nvcsi_t194(O) nvidia_vrs_pseq(O) tegra_camera(O) tegra_dce(O) v4l2_dv_timings nvhost_nvcsi(O) tsecriscv(O) tegra_camera_platform(O) capture_ivc(O) tegra_camera rtcpu(O) ivc_bus(O) hsp_mailbox_client(O) ivc_ext(O) v4l2_fwnode governor_userspace v4l2_async vide obuf2_dma_contig videobuf2_memops tegra_drm(O) videobuf2_v4l2 tegra_wmark(O) nvhwpm(O) videobuf2_co mmon videodev cec mc nvhost_capture(O) host1x_nvhost(O) drm_kms_helper tpm_ftpm_tee nvidia_p2p(O) i na3221 nvgpu(O) governor_pod_scaling(O) host1x(O) mc_utils(O) nvmap(O) nvsciipc(O) fuse drm ip_tabl es x_tables ipv6 pwm_fan pwm_tegra tegra_bpmp_thermal tegra_xudc ucsi_ccg typec_ucsi typec nvme nvm e_core phy_tegra194_p2u pcie_tegra194
[ 31.754304] CPU: 4 PID: 2240 Comm: gnome-keyring-d Tainted: G O 5.15.148-tegra #1
[ 31.754308] Hardware name: NVIDIA NVIDIA Jetson Orin Nano Engineering Reference Developer Kit Su per/Jetson, BIOS 36.4.4-gcid-41062509 06/16/2025
[ 31.754309] pstate: 404000c9 (nZcv daIF +PAN -UAO -TCO -DIT -SSBS BTYPE=–)
[ 31.754313] pc : percpu_ref_get_many+0x40/0xe0
[ 31.754324] lr : percpu_ref_get_many+0x1c/0xe0
[ 31.754326] sp : ffff80001422ba80
[ 31.754327] x29: ffff80001422ba80 x28: ffff0000ab25ae80 x27: ffff00009f6f9cd0
[ 31.754330] x26: ffff00008000f400 x25: fffffc0000000000 x24: 0001000000000000
[ 31.754332] x23: ffff00009f6f9c00 x22: 0000000000000000 x21: ffff00009f6f9cd0
[ 31.754334] x20: ffff00009f6f9cd0 x19: 0000000000000001 x18: 0000000000000000
[ 31.754337] x17: 0000000000000000 x16: ffffc7083088ded0 x15: 0000000000000000
[ 31.754339] x14: 0000000000000000 x13: 0000000000000000 x12: 0000000000000000
[ 31.754341] x11: 0000000000000000 x10: 0000000000000001 x9 : 0000000000000002
[ 31.754343] x8 : ffff0001f12cdd10 x7 : fffffc0002de9308 x6 : ffff38f9bedac000
[ 31.754345] x5 : fffffffffffff710 x4 : ffff00008b624000 x3 : ffffc7083250b008
[ 31.754347] x2 : ffff38f9bedac000 x1 : ffff0000ab25ae80 x0 : ffff38f9bedac000
[ 31.754350] Call trace:
[ 31.754351] percpu_ref_get_many+0x40/0xe0
[ 31.754354] refill_obj_stock+0x70/0x1b0
[ 31.754356] obj_cgroup_uncharge+0x34/0x50
[ 31.754359] memcg_slab_free_hook+0x94/0x170
[ 31.754362] kmem_cache_free+0x264/0x310
[ 31.754365] vm_area_free+0x30/0x50
[ 31.754370] remove_vma+0x6c/0xa0
[ 31.754373] exit_mmap+0xbc/0x210
[ 31.754375] __mmput+0x40/0x190
[ 31.754378] mmput+0x84/0xa0
[ 31.754381] do_exit+0x2d4/0xa30
[ 31.754383] do_group_exit+0x44/0xb0
[ 31.754386] __arm64_sys_exit_group+0x2c/0x30
[ 31.754388] invoke_syscall+0x5c/0x150
[ 31.754393] el0_svc_common.constprop.0+0x64/0x120
[ 31.754396] do_el0_svc+0x74/0xb0
[ 31.754399] el0_svc+0x28/0x90
[ 31.754405] el0t_64_sync_handler+0xac/0x130
[ 31.754407] el0t_64_sync+0x1a4/0x1a8
[ 31.754412] Code: 11000442 b9001822 d53cd042 8b020000 (f833001f)
[ 31.754417] —[ end trace e5256c088d95c0ad ]—
[ 31.754852] ACK 04 d4
after it
restart_after_boot.log (111.0 KB)
made a reboot
Thanks a lot, the wifi seems to be the cause, once disabled, the jetson was stable
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