Jetson Orin NX Fails to Boot

During the reboot of Jetson Orin NX after I copied files from my local computer to the documents folder of the Jetson device using scp I experienced an issue when trying to boot again. The Device displays the Nvidia logo, but afterwards, there is a black screen with a single dash cursor at the top left corner. The device NORMALLY would print out lots of scrolling words (presumably actions it has taken during boot) and then display the login screen for the user.

I would like to know if there is am fix for this and if this issue has been encountered before.

I am using Jetpack 6.1 which I flashed with the SDK Manager. Argus Camera is also installed on the device if that provides more context.

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The issue you’re experiencing with your Jetson Orin NX device, where it displays a black screen with a single dash cursor after rebooting, is a common problem that has been encountered by several users. This issue is often related to the boot process and can be caused by various factors, including corrupted files, incorrect configuration, or hardware issues.

Firstly, it’s essential to note that the Nvidia logo appearing on the screen indicates that the device is booting correctly up to a certain point. However, the absence of the usual scrolling words during boot and the login screen suggests that there might be an issue with the boot process or the operating system.

Since you’ve recently copied files to the device using scp, it’s possible that one of the files might have been corrupted or incorrectly configured, leading to this issue. Additionally, the installation of Argus Camera might also be a contributing factor, although it’s unlikely to be the primary cause.

To troubleshoot this issue, you can try the following steps:

  1. Check the boot logs: Connect to the device using a serial console or SSH and check the boot logs to see if there are any error messages that might indicate the cause of the issue.
  2. Reflash the device: Try reflashing the device with the SDK Manager to ensure that the operating system and boot configuration are correct.
  3. Verify file integrity: Check the integrity of the files you copied to the device to ensure that they are not corrupted.
  4. Disable Argus Camera: Try disabling the Argus Camera to see if it’s causing the issue.
  5. Check for firmware updates: Ensure that the device’s firmware is up-to-date, as newer versions might resolve the issue.

If none of these steps resolve the issue, it’s possible that there’s a hardware problem with the device. In this case, you might need to contact Nvidia support for further assistance.

In comparison to other similar issues, the problem you’re experiencing is similar to the one described in the “Jetson Orin NX Login Issue After OTA Update - New System Username/Password Problem” topic, where the device displays a black screen after an OTA update. However, in your case, the issue is not related to an OTA update, but rather to a file copy operation.

Additionally, the issue is also similar to the one described in the “Boot failed” topic, where the device fails to boot after a reflash. However, in your case, the device is able to boot up to a certain point, but then displays a black screen.

Overall, the issue you’re experiencing is likely related to a software or configuration problem, and troubleshooting the boot process and file integrity should help resolve the issue.

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Hi @kevin.liu2 ,

I hope you are doing well!

Can you please share the serial console log for review?

Best regards,
Nico

Is this still an issue to support? Any result can be shared?