Jetson Orion Nano Developer Kit no longer giving out 5V

Robotics & Edge Computing Jetson & Embedded Systems Jetson Orin Nano
1

I have a Jetson Orion Nano Developer kit and I have been using a PCA9685 Servo Driver Controller with it. Typically, I powered the Servo Driver Controller via the 5V pins on the GPU. However, out of nowhere it stopped working and the 5V pins only give off 2.7V now.

I went through and checked the pins with a voltmeter and with nothing attached it gives off 5V but with any load attached like a simple LED with a resistor, it will drop to 2.7V. I currently am using the 3.3V pins which work perfectly fine and output 3.3V with a load applied but I would like to solve this issue with the 5V pins in case they are needed for use in the future. How can I fix this? My GPU is still under warranty if I can send it in to get fixed / get a new one.

3

It seems someting in below part broken. If necessary, you can refer to P3768_A04 schematic in DLC for further debug, or request RMA since it is still under warranty.

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4

Ok, I would like to go ahead with an RMA request, how would I do that?

5

To follow below steps.

7

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