Jetson TX2-NX is unable to Display 4K video

[ajoshi]

I have plugged in TX2-NX SoM into Jetson Nano Carrier Board. When I try to run gstreamer pipeline and gstreamer based applications to play 4k content it is unable to display anything, although it seems to be decoding it.
I tried nvgstplayer, gst-play-1.0 and gst-launch commands, none of them work.
It is running the latest Jetpack 4.6.3/ L4T 32.7.3 release.

Using xrandr, I verified that my display can support both 3840x2160-30fps and 3840x2160-60fps resolutions, and i tried both of them.

I am seeing the exact same issue with Xavier-NX based system when it is running Jetpack 4.6.3 / L4T 32.7.3 , but everything is fine when Xavier NX is running on latest Jetpack 5.1.1 / L4T 35.3.1. I can play more than 4 4k videos without any issues.

Is it possible to have a fix backported to Jetpack 4.6.3 for my TX2-NX or alternatively upgrade TX2-NX to latest Jetpack 5.1.1?

Thanks.

[DaneLLL]

Hi,

@ajoshi

TX2-NX SoM into Jetson Nano Carrier Board

Would like to confirm if this is a typo. The working setup should be TX2-NX SoM into Xavier NX Carrier Board.

If you use the setup and still observe the issue, please share the gstreamer commands so that we can try to replicate the issue.

[ajoshi]

Thanks DaneLL for the response. No, that is not a typo but the actual set up I am using. I will change the setup to the one you have recommended and let you know how it goes. By the way, can we plug in a Jetson Nano SoM into Xavier-NX Carrier Board? We would ideally want to keep the same carrier board across Jetson-Nano TX2-NX and Xavier-NX SoMs.

[DaneLLL]

Hi,
We would suggest use Jetson Nano module with its own carrier board.
TX2 NX and Xavier NX modules can work with Xavier NX carrier board.