Jetson TX2 - SError detected esr=bf40c000 followed by Machine check error in JSR:MTS

Robotics & Edge Computing Jetson & Embedded Systems Jetson TX2
1

Hi there,

I am facing this issue occurred during last step of boot:

[   15.229719] CPU4: SError detected, daif=1c0, spsr=0x200000c5, mpidr=80000102, esr=bf40c00
0
[   15.229722] CPU3: SError detected, daif=1c0, spsr=0x200000c5, mpidr=80000101, esr=bf40c00
0
[   15.229724] CPU5: SError detected, daif=1c0, spsr=0x600000c5, mpidr=80000103, esr=bf40c00
0
[   15.229727] CPU0: SError detected, daif=1c0, spsr=0x40000045, mpidr=80000100, esr=bf40c00
0
[   15.229762] CPU1: SError detected, daif=1c0, spsr=0x40000045, mpidr=80000000, esr=be00000
0
[   15.229878] **************************************
[   15.229878] Machine check error in JSR:MTS:
[   15.229879] 	Status = 0xb400000000000001
[   15.229881] 	Unknown error: 0x1
[   15.229882] 	Uncorrected (this is fatal)
[   15.229882] 	Error reporting enabled when error arrived
[   15.229958] 	ADDR = 0x27f5f4298
[   15.230304] **************************************
[   15.230306] **************************************
[   15.230306] Machine check error in JSR:MTS:
[   15.230307] 	Status = 0xb400000000000001
[   15.230308] 	Unknown error: 0x1
[   15.230309] 	Uncorrected (this is fatal)
[   15.230309] 	Error reporting enabled when error arrived
[   15.230385] 	ADDR = 0x27f5f4298
[   15.230544] **************************************
[   15.230545] **************************************
[   15.230546] Machine check error in JSR:MTS:
[   15.230546] 	Status = 0xb400000000000001
[   15.230547] 	Unknown error: 0x1
[   15.230548] 	Uncorrected (this is fatal)
[   15.230548] 	Error reporting enabled when error arrived
[   15.230624] 	ADDR = 0x27f5f4298
[   15.230965] **************************************
[   15.230967] **************************************
[   15.230967] Machine check error in JSR:MTS:
[   15.230968] 	Status = 0xb400000000000001
[   15.230969] 	Unknown error: 0x1
[   15.230970] 	Uncorrected (this is fatal)
[   15.230970] 	Error reporting enabled when error arrived
[   15.231046] 	ADDR = 0x27f5f4298
[   15.231204] **************************************
[   15.231205] **************************************
[   15.231206] Machine check error in JSR:MTS:
[   15.231207] 	Status = 0xb400000000000001
[   15.231207] 	Unknown error: 0x1
[   15.231208] 	Uncorrected (this is fatal)
[   15.231209] 	Error reporting enabled when error arrived
[   15.231282] 	ADDR = 0x27f5f4298

After that, the system is freezed and the watchdog restart the systeme a moment later.

Can someone could tell me what is going on ?

NB: There are a very few times where the error don’t occurred, but the next reboot it’s happen again.

@WayneWWW, any idea ?

2

  1. Is this custom board or devkit ?

  2. Which jetpack release?

  3. Any full log to share?

3

The board is currently on devkit but the same problem occurs on our custom board.
I use version: tegra-l4t-r32.7.3
Full log attached here: boot.log (65.6 KB)

4

Is this log based on devkit or custom board?

5

Based on devkit

6

Do you have other jetson TX2 modules to test? According to the log, I can see the CVM eeprom is not able to get read. If this is pure jetpack software, then it sounds like to be a hardware problem.

7

Yes I have two of them. Just unpacked. Same problem.

8

Could you also flash the board on devkit with some older jetpack release like 32.7.1? Not sure if this is 32.7.3 issue.

9

Sadly, same thing with tegra-l4t-r32.7.1… Do I need to test with an earlier ?

10

Did this carrier board ever use on other jetson tx2 modules before?

11

Yes, and it worked just fine.
I did same test with an other board, same error.

12

Is it possible that a serie of Jetson TX2 had same issue with EEPROM ?

13

Just want to confirm, is this the same error here?

[0003.844] I> disabled_core_mask: 0xffffff0c
[0003.850] E> Error 892665857: Failed to read CVM EEPROM
[0003.855] E> Failed to get serial number
[0003.859] I> Plugin-manager override starti

14

Yep… Is this something can come from pinmux ?

15

If this is tx2 module + nv devkit, then shouldn’t need to worry about pinmux.

Could you share me the serial number of these two modules?

16

1424221019417
1424121103840

1 Like
19

Hi @mathieu2

Sorry for late reply. Please directly RMA these two modules.

21

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