Jetson Xavier AGX

[Trumany]

Please refer to the relevant topic, you can run RMA if necessary.

AGX Xavier M.2 (M key) screw issue

Hi, I decide to make a little upgrade for my recently bought AGX Xavier (plug M.2 SSD drive) but faced with unexpected issue, i just can’t unscrew the M.2 (M key) mount screw (under the cooler). I almost tore off the slots but still can’t get it out (afraid to damage the board). Plese note that screw for M.2 E key also cannot be unscrewed. Anyone faces the same issue?