Jetson xavier flash error

[izzatullokhm]

Hi, everyone,

I am trying to install OS to Nvidia Jetson Xavier,

host pc is linux 20.04, jetpack version is 5.1.5 which I am trying to install to jetson xavier.

main error is while flashing jetson linux,

Error: Reading board information failed.

I have tried with other USB-C to USB-A or USB-C to USB-C type cables but not working

I have attached the logs

SDKM_logs_JetPack_5.1.5_Linux_for_Jetson_AGX_Xavier_2025-08-25_15-43-08.zip (2.7 MB)

[DavidDDD]

Hi,

• Do you put your device in recovery mode before flashing?
• Is your Xavier a dev kit or a custom board?

Thanks

[izzatullokhm]

yes I have put my xavier to recovery mode, by connecting to power, hold recovery bottom and hold reset button and release reset button and then release recovery button,
yes my Xavier is a dev kit not custom board

[DavidDDD]

Hi,

Do you use `lsusb` ton confirm?

Please provide the results for us to review.

Thanks

[izzatullokhm]

hbrain@Hbrain:~/Downloads$ lsusb
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 008: ID 2109:0822 VIA Labs, Inc. USB3.1 Hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 022: ID 046d:c548 Logitech, Inc.
Bus 003 Device 021: ID 3434:0280
Bus 003 Device 012: ID 2109:2822 VIA Labs, Inc. USB2.0 Hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 174c:3074 ASMedia Technology Inc. ASM1074 SuperSpeed hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 057: ID 0955:7019 NVIDIA Corp. APX
Bus 001 Device 002: ID 174c:2074 ASMedia Technology Inc. ASM1074 High-Speed hub
Bus 001 Device 008: ID 8087:0032 Intel Corp.
Bus 001 Device 006: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 005: ID 0b05:1996 ASUSTek Computer, Inc. USB Audio
Bus 001 Device 004: ID 0b05:18f3 ASUSTek Computer, Inc. AURA LED Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
hbrain@Hbrain:~/Downloads$

[DavidDDD]

Hi,

Thanks for your information.

Do you our official power supply?

From the similar issues, user replace the power supply and succeed.

Problem flashing AGX XAVIER

I have found the problem, because the power supply I am using is not the original power supply. The original power supply is 19V, while mine is 24V. Therefore, although I have entered the recovery mode, the working state of some components is not normal.

Thanks

[izzatullokhm]

yes oifficial power supply with 19V

[izzatullokhm]

wait please,

I have another Xavier I have changed power supply,

Flashing gave error in flashing 6%, but right not it is 30%.

I wil give updates when it is completed

[izzatullokhm]

SDKM_logs_JetPack_5.1.5_Linux_for_Jetson_AGX_Xavier_2025-08-25_17-23-35.zip (1.3 MB)

ERROR again

[izzatullokhm]

is

Do i need to change anything here?

[izzatullokhm]

[DavidDDD]

Hi,

@izzatullokhm

Do i need to change anything here?

No. the setting is good.

Some questions to confirm:

• Is your ubuntu a native or a virtual machine?

Thanks

[izzatullokhm]

It is native not VM

[izzatullokhm]

look at this, there is no issue with detecting board right?

what is Specification:2.00 means

[DavidDDD]

Hi,

Yes just choose AGX Xavier.

Please also record the serial console log during the flashing process.

To record the serial console log, please refer to

Setting up a serial console for debug

Can someone point me to a guide open how to set up serial console for debugging of my Xavier agx dev kit the user guide says that it is possible but doesn’t give any instructions on how to actually do it. Am I able to use another Xavier dev kit as the host machine? thanks chris

Thanks

[izzatullokhm]

layout of my xavier

[DavidDDD]

Hi,

Based on your layout provided, it is the custom board.

Please reach out the vendor you bought to get the customized bsp.

Thanks