Jetson Xavier is stuck in Reset Loop with SD Card

Hi,

I created an SD card using the Etcher tool and image: jetson-nx-jp461-sd-card-image. When i start the Xavier it goes into a reset loop where it never boots from SD card. I keep getting the Nvidia logo on white background and then it restarts again.

I connected micro usb cable to capture the console output.
console_output (32.4 KB)

How can i overcome this problem?

Is this first time to boot your Xavier NX devkit?
Have you tried with SDK manager? If not, suggest to use SDK manager to flash your devcie.

Follow the steps at Install Jetson Software with SDK Manager.

NVIDIA SDK Manager can be installed on Ubuntu 18.04 Host PC to flash Jetson with JetPack 4.6.1

Where can i download the SDK? I setup my SDK Manager on a ubuntu server. I dont have a partner account.

Ubuntu server? What’s OS vrsion? NVIDIA SDK Manager can be installed on Ubuntu 18.04 Host PC to flash Jetson with JetPack 4.6.1

Have you checked Install Jetson Software with SDK Manager :: NVIDIA SDK Manager Documentation?

Hi, I am using Ubuntu 20.04. I actually got it to a point where i can trigger the flashing but it fails in the process of downloading the files.

The error i get is “RequestError: self signed certificate in certificate chain .”

I am behind a proxy and i have tried the option --ignore-certificate-errors but it does not help

Again, please find a Ubuntu 18.04 Host PC to flash Jetson with JetPack 4.6.1.

Just tried with Ubuntu 18 and 4.6.1 package and same error as before

The error i get is “RequestError: self signed certificate in certificate chain .”

I am behind a proxy and i have tried the option --ignore-certificate-errors but it does not help

Could you refer to below thread to see if help: Sdkmanager login problem - #4 by changbins

Would you please package and upload your ~/.nvsdkm directory for more investigation?

Thanks

Here are the log files.

I checked that thread already, I added my certificates did the update already. Because of that the apt update works normally for me. But sdk manager wont work properly.

sdkm-2022-05-18-18-38-45.log (1.2 MB)
sdkm_download.log (443.7 KB)
sdkm-2022-05-18-18-38-45.log (1.2 MB)

Are you sure your apt-get update is fine? Below error shows the proxy server error.

Is this your office network environment?

0% [Working]
0% [Connecting to proxy-zsgov.global.lmco.com] [Connecting to proxy-zsgov.globa
                                                                               
Err:1 http://us.archive.ubuntu.com/ubuntu bionic InRelease
19:08:38.971 - info: Event: undefined - error is: 
0% [Working]
0% [Connecting to proxy-zsgov.global.lmco.com] [Connecting to proxy-zsgov.globa
                                                                               
Err:1 http://us.archive.ubuntu.com/ubuntu bionic InRelease
19:08:38.971 - warn: Failed to get component from group data map for undefined
19:08:38.972 - info:   Could not resolve 'proxy-zsgov.global.lmco.com'
19:08:38.972 - error: 
                                                                               
0% [Connecting to proxy-zsgov.global.lmco.com]
                                              
Err:2 http://security.ubuntu.com/ubuntu bionic-security InRelease
19:08:38.972 - info: Event: undefined - error is: 
                                                                               
0% [Connecting to proxy-zsgov.global.lmco.com]
                                              
Err:2 http://security.ubuntu.com/ubuntu bionic-security InRelease
19:08:38.972 - warn: Failed to get component from group data map for undefined
19:08:38.973 - info:   Could not resolve 'proxy-zsgov.global.lmco.com'
19:08:39.020 - error: 
                                              
0% [Working]
            
Err:3 http://us.archive.ubuntu.com/ubuntu bionic-updates InRelease
19:08:39.020 - info: Event: undefined - error is: 
                                              
0% [Working]
            
Err:3 http://us.archive.ubuntu.com/ubuntu bionic-updates InRelease
19:08:39.020 - warn: Failed to get component from group data map for undefined
19:08:39.020 - info:   Could not resolve 'proxy-zsgov.global.lmco.com'
19:08:39.021 - error: 
0% [Working]
            
Err:4 http://us.archive.ubuntu.com/ubuntu bionic-backports InRelease
19:08:39.021 - info: Event: undefined - error is: 
0% [Working]
            
Err:4 http://us.archive.ubuntu.com/ubuntu bionic-backports InRelease
19:08:39.021 - warn: Failed to get component from group data map for undefined
19:08:39.021 - info:   Could not resolve 'proxy-zsgov.global.lmco.com'
19:08:40.349 - info: 
0% [Working]

Yes, Apt update & apt upgrade worked fine. I defined the proxy information in the apt folder. And since i installed my company CA certificates i dont get any errors. When i did not have the company CA Cert i did get errors relating to certificates. I checked under /etc/ssl/certs folder and i see the CA Certificate.

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