Jetson Xavier NX Dev Kit Fails to Boot Up

Hi all,

I am having issues with my new Jetson Xavier NX Dev Kit. The dev kit is unable to boot up after supplying power to it. When power is supplied to the dev kit, the fan only spins for a few seconds and stop. The dev kit gets quite hot after a minute. I uses HDMI to connect the dev kit to my monitor. My monitor receives HDMI signals, however it only display a blank black screen.

I have tried to put the dev kit into Force-Recovery Mode and use SDK Manager to flash image, but the flashing fails.
Is this a hardware failure? Please advice how can I resolve this issues? Thank you!


WSL2 Setup:

PS C:\WINDOWS\system32> wsl -v
WSL version: 1.1.0.0
Kernel version: 5.15.83.1
WSLg version: 1.0.48
MSRDC version: 1.2.3770
Direct3D version: 1.608.2-61064218
DXCore version: 10.0.25131.1002-220531-1700.rs-onecore-base2-hyp
Windows version: 10.0.19045.2545

Ubuntu Setup:

angleo@JK-Laptop:~$ lsb_release -a
No LSB modules are available.      
Distributor ID: Ubuntu          
Description:    Ubuntu 18.04.6 LTS       
Release:        18.04
Codename:       bionic 
angleo@JK-Laptop:~$ uname -r
5.15.83.1-microsoft-standard-WSL2

Log files from SDK Manager:
SDKM_logs_JetPack_5.0.2_(rev._1)_Linux_for_Jetson_Xavier_NX_modules_2023-01-19_23-22-53.zip (124.1 KB)

WSL2 does not have some mandatory Linux kernel features by default. Someone mentioned that this can be added to WSL2, but I’m not sure of the procedure (it sounded “difficult”). VMs in general are not supported for flashing due to USB problems which cannot be controlled by the flash software (you’d have to make sure the USB always gets sent to the VM after a disconnect/reconnect, but even this won’t help for WSL2 if you don’t have the added kernel features, e.g., loopback). Basically, WSL2 is expected to fail 100% of the time, and other VMs are hit or miss.

If you have the ability to add dual boot with Ubuntu 18.04, then this is likely your best way to proceed.

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