Jetson Xavier NX Developer Board reliability problem of usb3 hub detection

We’re the NVIDIA Jetson NX Developer Board. At random, around 1 out of 40 boots after reset signal, the RTS4589-GR hub’s usb3 interface is not detected.

The problem can be reproduced by following the NVIDIA SDK manager installation procedure with JetPack 5.1.3
with : Example

and the following service : (1.4 KB)

We obtain the following logs :
ecocounter_test.log (238 Bytes)
usb_1.log (58 Bytes)
usb3_1.log (475 Bytes)
dmeg_1.log (61.1 KB)

In dmeg_1.log we notice that this line is missing :

[ 6.098119] usb 2-3: new SuperSpeedPlus Gen 2 USB device number 2 using tegra-xusb

When such issue happened, if you connect a usb3 device to the hub, will it get detected?

No usb3 devices are detected, only usb and usb2 devices work.