Jetson Xavier NX Force boot issue

Robotics & Edge Computing Jetson & Embedded Systems Jetson Xavier NX
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1

Dear Team,

I am working with multiple Jetson Xavier NX modules on our custom carrier board. While most of the boards are working as expected and enter fastboot mode successfully, I have two Xavier NX modules that are not entering fastboot or being detected over USB.

Observations:

  • The same custom carrier board is used for testing, and other Xavier NX boards work perfectly with fastboot and flashing.
  • The two problematic boards are not detected via USB at all — they do not appear in lsusb as NVIDIA devices.
  • I have verified all recovery and force-recovery steps, including proper jumper settings and USB connection.
  • Power supply, USB cables, and host machine ports have been cross-verified.

Query:

Since these two boards are completely undetected and do not enter fastboot mode, is there:

  1. Any alternate way to force the board into recovery or fastboot mode?
  2. A method using UART, JTAG, or low-level boot recovery that can help revive the modules?
  3. Could this indicate a boot ROM, eMMC, or PMIC failure that prevents USB enumeration?

I need to connect these boards to NVIDIA SDK Manager and flash Ubuntu, but without USB detection or fastboot entry, I’m unable to proceed.

Any guidance or recovery procedure would be highly appreciated.

Thanks & Regards,
Rahul

2

Did you put things on NV devkit to validate the recovery mode or not?

3

I don’t have the complete NVIDIA devkit — I’m using only the Jetson Xavier NX module mounted on our custom carrier board. I haven’t flashed anything yet, as these particular modules are not entering force recovery (RCM) mode. Other NX modules on the same custom board enter force recovery mode without issues and have been successfully flashed. However, these two modules are not even detected over USB — lsusb doesn’t show any NVIDIA device.

4

To validate any hardware that is possibly going to RMA process, you should find a NV devkit and try.

5

I arranged NV devkit and used the boards on kit. Following is the behavior:

  1. 1 Jetson not entering in force recovery boot mode.
  2. 1 Jetson enter in force recovery boot mode. But failed to flash with error: Unable to flash
7

Please provide full log of this.

For another Jetson that is not entering recovery mode, please go RMA.