Kernal in Panic after reinstalling the DGX OS

Accelerated Computing DGX Spark / GB10 User Forum DGX Spark / GB10
1

Facing issue after updating the drivers from DGX dashboard and restart the device it says Kernal in panic and it doesn’t boot.

Again i have to reinstall the OS and then update the drivers and issue remains the same.
Is this a hardware issue ?

2

Can you share the exact error message you are seeing and where and what phase you are seeing them at?

3

  1. Boot corruption issues:

    • The boot sequence frequently gets corrupted.

    • Even after reinstalling the OS multiple times, the device sometimes fails to load properly and displays boot-related errors.

  2. Power failure while device is ON:

    • On several occasions, the device suddenly loses power even while it is running.

    • The screen goes completely blank, and the unit becomes unresponsive.

    • It only turns back on after performing a manual restart.

  3. Frequent freezing during workloads:

    • While running demanding tasks like image generation or AI workloads, the device often hangs.

    • It requires multiple forced restarts to function again.

  4. Overall system instability:

    • Even after following all the recommended steps, creating new OS media, and performing a clean installation, the same problems continue.

    • These issues are severely affecting usability and reliability.

If you need any specific logs, snapshots, or error details, I will be happy to provide them.

4
  1. Can you take a picture or otherwise relay what the boot-related errors are
  2. After the system crashes and you manually reboot the unit, can you send me an nvidia-bug-report as well as the contents of /var/log/dmesg and /var/log/kern.log?
5

Hi @subhadip1524, were you able to solve your issue?