Launcher's Exchange page does not load

The exchange page does not load after installing omniverse-launch. It is not possible to add any library. The following phrase is repeatedly displayed in the log message.

[2024-05-03 13:13:03.587] [warn] Couldn’t load featured components: Error: Unexpected token ‘<’, “
f”… is not valid JSON

@bluevow i am just another user, would it be possible to upload your launcher log so devs/mods could conduct further assessment? you can find the launcher log here:

  • Windows - %userprofile%\.nvidia-omniverse\logs\launcher.log
  • Linux - ~/.nvidia-omniverse/logs/launcher.log

without knowing more context, i could only speculate it’s related to firewall, enterprise level of security, or possibly connection issue. but, that’s just a guess on my part. also, are you getting the same result after a system reboot?

This may be caused by a temporary network issue or service. Or you are behind a firewall that is blocking your access. Can you reboot your computer and try again. Make sure you have a good network connection and that you have logged out and logged back into Launcher

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