License register issues

Virtual GPU Forums General Discussion
1

hi ,we face some issues to register license server
previously we have apply a trial license with account A
then now we have purchase the license and redeem the license with account B
when we want to add license server, it not allow where duplicate MAC address is being registered
any method to delete register MAC address from account A ? so that we can register to account B

2

Open a ticket with ESP (Enterprise Support).

3

Hello,

is it possible to move an NVIDIA license server from a 2008R2 virtual server to a 2019 virtual server?

4

You can simply return the licenses on the vGPU portal and issue a new license file for the new license server.