Many errors are displayed when starting the Isaac Sim 4.2

Many errors are displayed when starting the Isaac Sim 4.2.
Below are some error of them.

[Error] [omni.ext._impl._internal] Failed to import python module omni.isaac.core from
c:\users\XXXXX\appdata\local\ov\pkg\isaac-sim-4.2.0\exts\omni.isaac.core.
Error: [WinError 126] 謖・ョ壹&繧後◆繝「繧ク繝・繝シ繝ォ縺瑚ヲ九▽縺九j縺セ縺帙s縲・
Error loading “c:/users/XXXXX/appdata/local/ov/pkg/isaac-sim-4.2.0/exts/omni.isaac.ml_archive/pip_prebundle/
torch\lib\fbgemm.dll” or one of its dependencies… Traceback:

*I chekced : The fbgemm.dll exists, and full access rights.

  • “[WinError 126] 謖・ョ壹&繧後◆繝「繧ク繝・繝シ繝ォ縺瑚ヲ九▽縺九j縺セ縺帙s縲・” : This message is unreadable message."

Environment:
Windows11Pro(RAM68GB/JapaneseOS)/RTX4500(538.15) VRAM20GB
*By using IsaacSimCompatibilityChecker : All Green

Is something similar happening?

Same thing happening to me with a HP workstation with RTX3060 12GB VRAM, on windows 11 PRO with 64GB RAM. CompatibilityChecker: all green.

In the same machines Isaac Sim 4.1 is running just fine.

To add some info: the same problem happens in my laptop, Dell G16 with RTX 4070 8GB VRAM, windows 11 PRO and 32 GB RAM. Here the compatibility check is orange on VRAM.
I could find I way to get it working in ubuntu, and there Isaac SIM 4.2 seems to work great, even more FPS than on windows.

In both my computers on Windows Isaac Sim 4.2 starts with these many errors, but do start. The menus then are almost empty, most functions are absent, so it’s not really usable.
These many (many!) errors seem all about it not being able to load some packages that are in fact where is he’s looking them, so not sure what to try to solve…

1 Like

Thank you for your reply.
I update the follwiing:

  • Install IsaacSim4.2 to ubuntu , IsaacSim4.2 work without Error Message.
  • About unreadable message." [WinError 126] 謖・ョ壹& XXXXXXXXX
    This message was ERROR_MOD_NOT_FOUND
    So the installer cannot find any module.

I think that The installer is not working properly for Japanese Windows11.

@m.nishimura @marco.pastorio
Thank you for bringing this issue to our attention. I’ve reviewed your reports and would like to suggest checking a related forum thread that might provide some insight into the problems you’re experiencing with Isaac Sim 4.2.0:

2 Likes

@VickNV @marco.pastorio
Thank you for your reply.
I tred to do the following:

  • Get libomp140.x86_64.dll
  • Put libomp140.x86_64.dll in
    C:\Users[LOGINNAME]\AppData\Local\ov\pkg\isaac-sim-4.2.0\exts\omni.isaac.ml_archive\pip_prebundle\torch\lib

IsaacSim4.2 work without Error Message.

Thanks !!