Many issues / Screen Flickering / when I mute the volume, the audio can't be unmute / RTX 3080TI / Bravia X90J Sony

[Rowndo]

I’m having issue with audio and screen flickering on my X90J Sony Bravia (VRR enable, HDR 10, 120hz).
I tried all DP port output, the hdmi output, didn’t fixed my issue.
I tried 8k optical hdmi cable, dp to hdmi adapter and a dp to hdmi cable rated 8k 120hz. But still, non of these solutions work.
Here’s the symptomes;
-Screen is flickering sometimes, radomly. It can be on desktop, in a game, watching a video, so it’s not program specific.
-Audio works fine when I start my computer, but at some point, it stops. I have to disconnect and reconnect the cable to have sound again.
-Another strange symptom is when I mute the sound (by clicking mute or pressing the mute button on my keyboard) and I unmute the sound, there’s no audio. I have to disconnect and reconnect the hdmi cable to have sound again.

I’ve tried so many things to fix it, uninstall and install drivers via DDU, reformat the computer and install a fresh window, update windows, tried optic hdmi cables, normal 8k hdmi cables, DP to HDMi adaptors. Bios Update.
Nothing works.
Anyone having the same issue?
Sorry my english is not very good.

Processor: 12th Gen Intel(R) Core™ i9-12900K 3.20 GHz
Installed RAM: 32.0 GB (31.8 GB usable)
Motherboard: MPG Z690 CARBON WIFI
OS: Microsoft Windows 11 Pro 64-bit Ver.2009 (OS build 22621.1485)
BIOS Version: 1.A0
BIOS Release Date: 01/10/2023
CPU: 12th Gen Intel(R) Core™ i9-12900K
Memory: 32 GB @
- 16 GB DDR5-4800, A-DATA Technology AX5U5200C3816G-B
- 16 GB DDR5-4800, A-DATA Technology AX5U5200C3816G-B
Graphics: Intel(R) UHD Graphics 770
Graphics: NVIDIA GeForce RTX 3080 Ti
Drive: SSD, WDS100T1X0E-00AFY0, 931.51 GB
Drive: SSD, Samsung SSD 860 EVO 2TB, 1863.02 GB
Drive: SSD, Samsung SSD 970 EVO Plus 1TB, 931.51 GB
Network: Intel(R) Wi-Fi 6E AX210 160MHz
Network: Intel(R) Ethernet Controller (3) I225-V
DirectX version: 12.0
GPU processor: NVIDIA GeForce RTX 3080 Ti
Driver version: 532.03
Driver Type: DCH
Direct3D feature level: 12_1
CUDA Cores: 10240
Resizable BAR Yes
Core clock: 1800 MHz
Memory data rate: 19.00 Gbps
Memory interface: 384-bit
Memory bandwidth: 912.10 GB/s
Total available graphics memory: 28561 MB
Dedicated video memory: 12288 MB GDDR6X
System video memory: 0 MB
Shared system memory: 16273 MB
Video BIOS version: 94.02.71.80.74
IRQ: Not used
Bus: PCI Express x16 Gen4
Device Id: 10DE 2208 39673842
Part Number: G132 0018

[Components]

nvui.dll 8.17.15.3203 NVIDIA User Experience Driver Component
nvxdplcy.dll 8.17.15.3203 NVIDIA User Experience Driver Component
nvxdbat.dll 8.17.15.3203 NVIDIA User Experience Driver Component
nvxdapix.dll 8.17.15.3203 NVIDIA User Experience Driver Component
NVCPL.DLL 8.17.15.3203 NVIDIA User Experience Driver Component
nvCplUIR.dll 8.1.940.0 NVIDIA Control Panel
nvCplUI.exe 8.1.940.0 NVIDIA Control Panel
nvWSSR.dll 31.0.15.3203 NVIDIA Workstation Server
nvWSS.dll 31.0.15.3203 NVIDIA Workstation Server
nvViTvSR.dll 31.0.15.3203 NVIDIA Video Server
nvViTvS.dll 31.0.15.3203 NVIDIA Video Server
nvLicensingS.dll 6.14.15.3203 NVIDIA Licensing Server
nvDevToolSR.dll 31.0.15.3203 NVIDIA Licensing Server
nvDevToolS.dll 31.0.15.3203 NVIDIA 3D Settings Server
nvDispSR.dll 31.0.15.3203 NVIDIA Display Server
nvDispS.dll 31.0.15.3203 NVIDIA Display Server
PhysX 09.21.0713 NVIDIA PhysX
NVCUDA64.DLL 31.0.15.3203 NVIDIA CUDA 12.1.112 driver
nvGameSR.dll 31.0.15.3203 NVIDIA 3D Settings Server
nvGameS.dll 31.0.15.3203 NVIDIA 3D Settings Server

[MarkusHoHo]

Hi @Rowndo,

Have you tried to connect the PC to a normal Monitor instead of a TV? That way you could at least verify that or if your GPU works correctly and whether your GPU or TV might actually have a Hardware defect?
Did you try the dedicated Game Mode on the Bravia when using the PC?

Beyond that it is really hard to say what could cause this. The TV is just perceived as another Display device with either DP or HDMI protocol communication. The GPU and driver interpret the EDID they receive and send the signals accordingly. If that would have a SW issue, we would see these kind of problem on many more devices. Which we don’t.

Maybe it is worth to search for this also in the end-user forums over in GeForce.

Thanks!

[cwsralin]

any updates?

My GPU is also 3080ti (EVGA FTW3), and TV is 55X90H.
Totally the same issue here, but only screen flick and audio lost suddenly (all are randomly).

some fun facts provide here:

1. if I change the monitor signal from 4k/120hz to 4k/60hz, it would be hugely reduce the possibility of the screen flick.
2. my 4k/60hz monitor (EIZO EV2785) works perfectly with 3080ti.
3. because the different refresh rate, I always close one of the other monitor/TV, to reduce the possibility to happen flick (at least to avoid flick due to the not sync between TV and screen.)
4. it seems to be more possibility to flick when I use HDMI enhanced mode (VRR) than standard HDMI enhanced mode.
5. I also use a certificated HDMI 2.1 cable (the brand is Urgreen).

I hope it helps. and also let the moderator knows this is not a single case. I look forward any updates here.

P.S. I guess this situation maybe cause by TV cannot be fully deal with the huge digital signal under 4k/120hz, but I have no evidence.

[Rowndo]

Yes, it’s correct.
I’ve contacted Sony and they say that there’s a lot of complaints about TV connected to an nVidia card.
They said they tried to get more info from nVidia, but they don’t answer and they don’t help Sony to resolve that issue. The only way I don’t get any sound issue, it’s to remove the enhancements and put it in standard. But the 60hz and lag is unbearable.
I will buy a AMD card and get rid on my 3080Ti. And I won’t buy nVidia until they fix this.
Here’s a well known youtuber explaining why he’s not buying nVidia anymore.
I will let GamerNexus and JayTwoCents know about this issue so they can bring up the issue to the public.
Here’s the video: I Sold My 4090 for a 7900 XTX - Here’s Why - YouTube
nVidia is barely holding the top seller GPU product. If they don’t lower the price and fix all the issues, they will only go down from now on. Like they say, the bigger they are, the bigger they fall,

[Rowndo]

They’re is a lot of problem with TVs connected to a nVidia graphic card. Contact all the big TV manufacturers and you will see that it is an issue.